Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Darg

Wallace,ID

Summary

Optimistic and productive worker recognized for staying level headed and courteous under high stress environments. Has specialized skills in espresso machine operation, keeping a sanitized and hygienic workspace, handling money, and high quality customer service. Possessing a half glass full perspective and can take on new ideas with clear communication and team collaboration skills to better the work environment. Experienced and dependable employee with a strong work ethic and proven track record of efficiently completing tasks in various settings. Ready to contribute to a new team and help make a positive impact.

Overview

3
3
years of professional experience

Work History

Barista

Blackboard Cafe
Wallace, Idaho
06.2022 - Current
  • Prepared and served a variety of drinks, including espresso, cappuccino, macchiato, mocha, americano, latte, energy drinks, tea and milkshakes while following specific recipes and presentation standards.
  • Customized hand crafted drink orders based on customer preferences, demonstrating flexibility and attention to detail.
  • Assisted other departments when needed such as bussing tables, greeting and seating guests by escorting them to their tables and providing them with menus, drinks and silverware.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Trained new baristas on coffee-making techniques, customer service, safety standards, and operational procedures.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.\
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas so that tasks could be completed quickly during rush hours.
  • Answered telephone to provide dining information and to take reservations.
  • Provided customers with accurate wait times and monitored waiting list.
  • Resolved conflicts between customers when necessary.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Sliced fruits, vegetables and meats for use in food service.
  • Operated cash registers, issuing receipts, refunds, credits or change due to customers.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted in selecting clothing items based on customer needs and preferences.

Dishwasher/Restaurant Hostess

City Limits Brewery
Wallace, ID
08.2021 - 10.2023
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment by hand if it was unable to be ran through the machine.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Informed supervisors immediately if any machine malfunctions were found during operation.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Inspected dining areas for any damages or defects.
  • Took reservations over phone and in person.
  • Managed dining room layout to maximize efficiency of staff members.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Education

High School Diploma -

Kooteni Bridge Academy
Coeur D'Alene, ID
01-2025

Skills

  • Positive and professional
  • Conflict Mediation
  • Customer Service
  • Coffee expertise
  • Safe Food Handling Practices
  • Active listener
  • Teamwork
  • Strong Work Ethic
  • Fast-Paced Environment
  • Punctuality

Timeline

Barista

Blackboard Cafe
06.2022 - Current

Dishwasher/Restaurant Hostess

City Limits Brewery
08.2021 - 10.2023

High School Diploma -

Kooteni Bridge Academy

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Kyla Darg