Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Durbin

Indianapolis,IN

Summary

Dynamic professional with a proven track record at Stitch Fix, showcasing adaptability and exceptional organizational skills. Excelled in improving service quality and efficiency, contributing significantly to team goals and special projects. Demonstrates a unique blend of interpersonal skills and goal-oriented mindset, adept at problem-solving and flexible to business needs.

Overview

4
4
years of professional experience

Work History

Outbound Associate

Stitch Fix Warehouse
10.2022 - Current
  • Participated in regular meetings with management team members in order to discuss progress towards goals.
  • Demonstrated ability to adapt quickly to changing business needs while maintaining high quality standards of service.
  • Assisted other departments with special projects related to outbound activities when needed.

Customer Service Associate

Stitch Fix Warehouse
11.2021 - 10.2022
  • Ensured all returned products were properly inspected and accounted for.
  • Performed quality control checks on returned items prior to restocking shelves.
  • Distributed returned items to appropriate locations depending on product value and condition.
  • Credited customer accounts according to charges and packing slip information.

Online Grocery Associate

Walmart
07.2021 - 10.2021
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.

Health Care Aide

Help At Home
06.2020 - 07.2021
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.

Education

No Degree -

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2015

High School Diploma -

Decatur Central High School
Indianapolis
05.2013

Skills

  • Organizational Skills
  • Interpersonal Skills
  • Adaptability and flexibility
  • Problem-solving abilities
  • Goal-oriented mindset

Timeline

Outbound Associate

Stitch Fix Warehouse
10.2022 - Current

Customer Service Associate

Stitch Fix Warehouse
11.2021 - 10.2022

Online Grocery Associate

Walmart
07.2021 - 10.2021

Health Care Aide

Help At Home
06.2020 - 07.2021

No Degree -

Ivy Tech Community College of Indiana

High School Diploma -

Decatur Central High School

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Kyla Durbin