Summary
Overview
Work History
Education
Skills
Related Experience
Timeline
Generic

Kyla Gunnink

Grand Rapids

Summary

Versatile Senior Program Manager at Creative Group Inc, adept at driving program success through strategic planning and effective communication. Proven expertise in budget management and fostering strong vendor relationships. Recognized for innovative problem-solving and team leadership, enhancing overall performance and achieving client satisfaction.

Overview

18
18
years of professional experience

Work History

Senior Program Manager

Creative Group Inc
Schaumburg
04.2022 - Current
  • Spearheaded tailored programs as primary client contact, ensuring alignment with specific needs.
  • Facilitated effective communication among cross-functional teams for successful program delivery.
  • Negotiated contracts and fostered vendor relationships to support program objectives.
  • Developed and managed planning, timelines, and budgets within client contracts.
  • Provided leadership and mentoring to new employees on various company programs.
  • Contributed innovative solutions to enhance overall team performance and outcomes.

Program Manager

Creative Group Inc
Schaumburg
01.2017 - 04.2022
  • Implemented programs designed for client's specific needs.
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
  • Established and maintained relationships with vendors and external partners, negotiating contracts to support program objectives.

Account Coordinator

Creative Group Inc.
Schaumburg
05.2014 - 12.2016
  • Facilitated attendee communications and confirmations for online registration, including air travel and accommodations.
  • Managed registration data and generated reports related to arrival, departure, and room assignments.
  • Collaborated with external vendors to coordinate hotel room blocks, transportation, and promotional materials.
  • Partnered with internal teams to design creative materials and develop registration technology tools.

Waitress

Russ’ Restaurants
Grandville
08.2007 - 10.2013
  • Facilitated communication between customers and cooks
  • Learned to multitask to meet multiple needs at one time
  • Gained networking and reputation management skills

Education

Bachelor of Arts - Strategic Communications and Sociology

Calvin College
Grand Rapids, MI
05-2013

Skills

  • Program planning
  • Budget management
  • Contract negotiation
  • Vendor management
  • Cross-functional collaboration
  • Team leadership
  • Effective communication
  • Problem solving
  • Continuous improvement
  • Interpersonal relations

Related Experience

  • Academic Services Intern, Calvin College, Grand Rapids, MI, 05/01/12, 08/31/13, Planned and organized advising events and meetings, Created an advising handbook and online advising guide, Designed and presented workshops for incoming students, Worked with Gender Equity Committee to analyze survey findings and suggest future action, Met with students to help them with scheduling and registration
  • Special Events Intern, Arthritis Foundation, Grand Rapids, MI, 02/01/13, 05/31/13, Communicated with and prearranged volunteers for the Arthritis Walk, Created informational packets to be sent to potential sponsors to create walk teams and raise donations for the Arthritis Walk, Contacted local businesses for in-kind donations for the Arthritis Walk, Promoted the Arthritis Walk through various social media outlets
  • Activities Coordinator, Calvin College, Grand Rapids, MI, 09/01/10, 05/31/11, Obtained valuable team experience through programming floor and dorm events, Organized fundraising campaigns with student development office, Provided leadership and generated spirit and energy for on-campus community

Timeline

Senior Program Manager

Creative Group Inc
04.2022 - Current

Program Manager

Creative Group Inc
01.2017 - 04.2022

Account Coordinator

Creative Group Inc.
05.2014 - 12.2016

Waitress

Russ’ Restaurants
08.2007 - 10.2013

Bachelor of Arts - Strategic Communications and Sociology

Calvin College
Kyla Gunnink
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