Kyla Hankerson
East Hartford,CT
Summary
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unarmed Bank Security Guard
Securitas
12.2019 - 06.2021
- Conducted regular patrols to deter criminal activity and maintain order.
- Monitored premises to ensure safety and compliance with security protocols.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Event Security Officer
XL CENTER
08.2019 - 11.2019
- Permitted entry with escort for approved persons into secure locations.
- Monitored crowd behavior to ensure safety and compliance with venue regulations.
- Conducted thorough security checks of entrances and exits before events commenced.
- Responded swiftly to incidents, coordinating with law enforcement when necessary.
Sales Associate
American Eagle Outfitters, Inc
08.2016 - 12.2016
- Utilized strong interpersonal communication to defuse tense situations, calm disruptive individuals, and resolve conflicts without escalation.
- Supported loss prevention efforts by conducting regular inventory checks and reporting any discrepancies immediately.
Education
Diploma -
East Hartford High School
East Hartford, CT01.2017
Skills
- Fluent in spanish and english
- Security camera monitoring
- Emergency response
- Reporting skills
- Self-defense
- Emergency management
- Threat assessment
- Alarm systems
- Crime prevention
- De-escalation techniques
- Baggage screening
Certification
- Connecticut Certified Security Officer (Guard Card)
Timeline
Unarmed Bank Security Guard
Securitas
12.2019 - 06.2021
Event Security Officer
XL CENTER
08.2019 - 11.2019
Sales Associate
American Eagle Outfitters, Inc
08.2016 - 12.2016
Diploma -
East Hartford High School