Kyla Herbert
Metairie,LA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Total Wine & More
Metairie, LA
08.2026 - Current
- Processed customer transactions efficiently at the checkout counter.
- Provided friendly customer service to enhance shopping experience at the store.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the work area and merchandise displays.
- Collaborated with team members to restock shelves and manage inventory levels.
- Implemented store policies regarding age restrictions for alcohol purchases.
Crew Member
AMC Theatres
New Orleans, LA
04.2023 - Current
- Provided excellent customer service to enhance guest experiences.
- Served food quickly for positive guest experiences.
- Operated cash registers and processed transactions accurately.
- Maintained cleanliness of theaters and concession areas daily.
- Maintained cleanliness in assigned areas including offices and restrooms.
- Followed safety procedures for handling cleaning chemicals and equipment.
- Inspected work areas for cleanliness and identified maintenance needs.
- Restocked cleaning supplies and ensured availability for team use.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Checked stock levels of all cleaning products regularly to ensure adequate supply was available.
Security Guard
Caesars Entertainment
New Orleans, Louisiana
10.2025 - 04.2026
- Monitored premises to ensure safety and security of guests and staff.
- Conducted regular patrols, identifying and reporting suspicious activity to enhance safety.
- providing excellent customer service.
- Followed security procedures and enforced company rules, policies, and regulations to maintain a safe environment.
- Answered questions from the public regarding facility rules and regulations.
- Issued visitor badges and access cards to authorized personnel.
- Maintained high levels of alertness throughout shifts.
Bartender
willie's chicken shack
New Orleans, Louisiana
07.2025 - 12.2025
- Mixed and served a variety of signature cocktails and beverages.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Trained new bartenders on drink recipes and customer interaction.
- Developed positive relationships with regular customers for repeat business.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Assisted in setting up the bar for service shift.
Prep Line Cook
Stuph'D Beignets & Burgers
New Orleans, Louisiana
03.2024 - 07.2024
- Prepared ingredients for beignets and burgers following established recipes.
- Assisted in assembling orders during peak service times for efficiency.
- Collaborated with team members to ensure timely meal preparation and delivery.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Followed portion control guidelines to minimize waste during food preparation.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Operated kitchen equipment safely while adhering to food safety standards.
- Communicated effectively with front-of-house staff to streamline order processes.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Provided assistance to other cooks when needed during peak hours or special events.
Education
Fredrick A. Douglass High School
New Orleans, LASkills
- Cash register operation
- Money handling
- Order taking
- Customer service
- Fast food customer service
- Sanitation practices
- Liquor law compliance
- Inventory restocking
- Attention to detail
- Basic math
- Communication skills
- Clear communication
- Conflict resolution
- Problem solving
- Organizational skills
- Empathy and patience
- Upselling techniques
- Rapid adaptability
- Positive attitude
Timeline
Cashier
Total Wine & More
08.2026 - Current
Security Guard
Caesars Entertainment
10.2025 - 04.2026
Bartender
willie's chicken shack
07.2025 - 12.2025
Prep Line Cook
Stuph'D Beignets & Burgers
03.2024 - 07.2024
Crew Member
AMC Theatres
04.2023 - Current
Fredrick A. Douglass High School