Kyla R. Jackson
Boynton Beach,FL
Summary
Developed strong interpersonal and organizational skills in patient-focused healthcare environment, seeking to transition into new field. Effective in supporting patient rehabilitation and managing administrative tasks, with collaborative and compassionate approach. Looking to leverage these transferrable skills to contribute positively in new professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician
Apex Network Physical Therapy
Palm Beach, Florida
05.2025 - Current
- Guided patients through prescribed therapeutic exercises, ensuring proper form and encouraging adherence to protocols.
- Prepared therapy areas by setting up exercise equipment, modalities, and treatment tables prior to patient sessions.
- Cleaned and sanitized equipment and therapy stations in compliance with health and safety standards.
- Assisted with tracking therapy attendance and ensuring proper documentation flow between sessions.
- Assisted front office/administration with new evaluation paperwork, FOTO surveys, co-pays, phone calls, scanning.
Stretch Practioner
Stretch Zone
Boca Raton, Florida
07.2023 - Current
- Delivered one-on-one practitioner-assisted stretching sessions using Stretch Zone methodology to improve clients’ mobility, flexibility, and overall wellness.
- Conducted client assessments to identify range-of-motion limitations and track progress over time.
- Conducted introductory stretch sessions for new clients, highlighting the value and benefits of continued service.
- Answered phone calls and responded to inquiries regarding services, pricing, and scheduling. Also, make outbound calls to follow up with leads, confirm appointments, and encourage package renewals.
- Processed payments, managed membership records, and tracked session usage accurately.
2025 NFL Combine Prep Intern
Gameface Training
Deerfield Beach, Florida
01.2025 - 03.2025
- Shadow and assist coaches with speed development, power development, strength training, position skill training, and nutrition aspects for all athletes.
- Keep data of sport science protocols such as daily performance, jump-based testing, velocity-based training, and fully automatic timing.
- Set up and take down all exercise equipment for either field work or strength training, along with having the opportunity to lead workout warm up and cool downs (pre-hab)
Front Desk Associate
Planet Fitness
Jacksonville, Florida
01.2022 - 05.2022
- Assisted members with account inquiries, membership upgrades, and troubleshooting any issues with billing or check-ins.
- Conducted facility tours for prospective members and explained Planet Fitness membership options, amenities, and policies.
- Processed new member sign-ups, cancellations, and membership changes accurately and efficiently.
- Handled a high volume of inbound and outbound calls, responding to inquiries regarding memberships, hours, amenities, and promotions.
- Maintained a clean, organized front desk area and performed regular cleaning duties throughout the gym, including locker rooms, cardio equipment, and common areas.
- Balanced cash drawers, processed payments, and handled point-of-sale transactions for merchandise and additional services.
Education
Bachelor of Arts - Health Science
Florida Atlantic University
Boca Raton, FL05.2025
Skills
- Strong Interpersonal Communication
- Sales & Patient Retention
- Clinical Documentation
- Therapeutic Exercise Assistance
- Teamwork & Professional Collaboration
- Adaptability in Fast-Paced Environments
- Sales, Scheduling, and Administrative Competency
- Foundational Knowledge of Human Anatomy & Kinesiology
Certification
Basic Life Support
Affiliations
- November 2022 -May 2024 – 2022 Miss Omega Psi Phi Title holder, associated with Omega Psi Phi Fraternity, INC. Involved in Service Events around local campus and neighborhoods.
- December 2022- May 2023: 1st Vice President for the FAU Org, WEALTH (Women Empowering and Learning Together Humbly) where I assisted the President in all mandatory tasks, helped with executive board task distribution, and filled in gaps and helped where I was needed.
- August 2023- Current: Fundraising Chair for the FAU Section of the National Society of Black Women in Medicine, INC. resulting in creating fundraising ideas and events to bring donations for the organization.
- October 2023- January 2024: Membership Chair for the FAU Section of the National Council of Negro Women, Inc. resulting in recruiting potential members interested in the organization, keeping track of members information, and creating Induction Ceremony.
- January 2024- May 2024: 2nd Vice President for the FAU Section of the National Council of Negro Women, Inc. resulting in assisting 1st VP and President in any assigned task, creating and hosting annual events, an also being head chair of the three committees served to benefit the organizations principles.
- December 2024- Current: Chartering Historian for the Big Sister, Little Sister Mentoring Program where I am responsible for documenting and preserving the program's history and achievements. This includes capturing photos, videos, and summaries of events, maintaining an organized archive of key materials, and creating newsletters or reports to share progress and milestones.
Timeline
Physical Therapy Technician
Apex Network Physical Therapy
05.2025 - Current
2025 NFL Combine Prep Intern
Gameface Training
01.2025 - 03.2025
Stretch Practioner
Stretch Zone
07.2023 - Current
Front Desk Associate
Planet Fitness
01.2022 - 05.2022
Bachelor of Arts - Health Science
Florida Atlantic University