Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Front of Store Staff
Target
11.2020 - 04.2022
Quickly and effectively scanning customer items while checking for potential damage
Ensure all bags are stable and safe to carry
Ensuring that all customer questions are answered and or directed to the proper associate
Keeping merchandise clean and properly stocked when not helping a customer
Being constantly available for customers and/or questions
Handled pick-up orders effectively and in a timely manner
Handled customer complaints and returns
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Floor Staff
Regal Cinema
12.2019 - 10.2020
Quickly and effectively addressing customer concerns
Filling orders in a timely and safe manner
Keeping stock full and properly logged and dated
Ensuring all trash has been removed from hall and theater trash bins
Effectively lifting and carrying the heavy disinfectant pack to fully clean all theaters
Cleaning hall, lobby, and bathrooms
Helping others upon finishing all initial tasks
Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.