Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Kyla Lopez

Crown Point,IN

Summary

Enthusiastic and dependable team member trained in register operations, guest services, and drive-up orders. Contributes to smooth front-end operations and goes beyond requirements to handle guest needs. Reliable, team-oriented, and efficiently completes assignments. Able to quickly master new skills even under time restraints.

Overview

5
5
years of professional experience

Work History

Front of Store Attendant

Target
Saint John, IN
07.2022 - Current
  • Followed all safety procedures when handling hazardous materials.
  • Performed cashier duties such as accepting payments, issuing receipts, and providing change.
  • Processed returns and exchanges efficiently according to company policy.
  • Answered guest inquiries regarding products, prices, availability, product uses, and services offered.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Addressed guest complaints with knowledgeable and speedy support to maximize satisfaction.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted carry-out service for guests in a timely manner.
  • Adhered to social distancing protocols and wore mask or face shield.

Hostess/Busser

Pappa's
Crown Point, IN
08.2019 - 06.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered telephone to provide dining information and take out orders.
  • Assisted servers in bussing tables when needed during busy periods.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Handled cash payments and reconciled daily transactions accurately.

Waitress

Pappa's
Crown Point, IN
07.2019 - 06.2022
  • Developed positive relationships with regular customers through friendly conversation.
  • Took orders for food and drinks and delivered them to guests in a timely manner.
  • Cleared away dirty dishes from tables after each course was finished.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Checked back with customers throughout meal service to ensure satisfaction.

Education

High School Diploma -

Crown Point High School
Crown Point, IN
07-2022

Skills

  • Store Maintenance
  • Storage Organization
  • Team Management
  • Customer Service
  • Guest Relations
  • Product Identification

Affiliations

  • Enjoys crafting and scrapbooking
  • Exercising outside with mt dog
  • Enjoys to outdoors

References

References available upon request.

Timeline

Front of Store Attendant

Target
07.2022 - Current

Hostess/Busser

Pappa's
08.2019 - 06.2022

Waitress

Pappa's
07.2019 - 06.2022

High School Diploma -

Crown Point High School
Kyla Lopez