Kyla McDonald
Brooklyn
Summary
Dedicated professional with a proven track record at New York Foundling, adept in personal care and fostering supportive environments. Excelled in teamwork, problem-solving, and personal hygiene assistance, enhancing client well-being. Skilled in CPR, showcasing reliability and professionalism. Achieved significant improvements in client health and satisfaction.
Overview
20
20
years of professional experience
Work History
DSP
New York Foundling
Brooklyn, NY
09.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Monitored clients’ overall health and well-being and noted significant changes.
Paraprofessional
Preferred Home Care of New York
Brooklyn, NY
08.2023 - 06.2024
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Fostered positive learning environment, managing classroom behavior effectively.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Escorted student to school and home by way of school bus to ensure safety.
Cashier
New York City College of Technology
Brooklyn, NY
06.2012 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Prepared or helped with cooking or grilling when understaffed.
Head Cashier
Shea Stadium
Queens, NY
04.2006 - 09.2011
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Led opening and closing procedures and conducted cashier drops.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Preparation of foods, and serving.
- Checking identification to ensure all customers purchasing alcoholic beverages are of age.
Education
Trade School - HVAC
Lincoln Technical Institute
Union, NJGED -
Edward R Murrow High School
Brooklyn, NY05.2000
Skills
- Teamwork and collaboration
- Documentation and recordkeeping
- Personal care worker
- Bedside manner
- Household cleaning
- Housekeeping
- Cooking meals
- Personal hygiene assistance
- Active listening
- CPR certification
- Reliability
- Multitasking Abilities
- Attention to detail
- Problem-solving
- Fast learner
Timeline
DSP
New York Foundling
09.2024 - Current
Paraprofessional
Preferred Home Care of New York
08.2023 - 06.2024
Cashier
New York City College of Technology
06.2012 - 03.2016
Head Cashier
Shea Stadium
04.2006 - 09.2011
Trade School - HVAC
Lincoln Technical Institute
GED -
Edward R Murrow High School