Kyla Profitt
Port St Lucie,FL
Summary
Friendly, organized, and highly adaptable professional with proven experience in customer facing roles, cash handling, and administrative support. Known for a positive attitude, punctuality, and excellent communication skills. Ready to contribute valuable skills to enhance customer satisfaction in service oriented settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Associate
White Pass & Yukon Route
Skagway, AK
05.2025 - Current
- Delivered exceptional service as initial contact for guests at scenic railway shop.
- Provided personalized recommendations on local attractions to enrich guest experiences.
- Operated POS system for transactions, returns, and ticket sales with high accuracy.
- Organized merchandise and created eye-catching displays to attract customer attention.
Retail Sales Associate/Front Desk Receptionist
Boca West Country Club
Boca Raton, Florida
10.2023 - 04.2025
- Created positive first impressions by welcoming members and guests with professionalism.
- Collaborated on visual merchandising to align shop aesthetics with clientele preferences.
- Managed phone inquiries, scheduled tee times, and handled guest requests efficiently.
- Delivered personalized service for special orders, focusing on guest needs and satisfaction.
- Conducted routine inventory checks to maintain accurate stock levels and support inventory processes.
Sales Associate/Retail Keyholder
Ace Hardware
Port st lucie, FL
06.2023 - 08.2023
- Delivered personalized service to customers while executing opening and closing responsibilities.
- Managed register operations and coordinated inventory restocking efficiently.
- Maintained front-of-store appearance and resolved customer issues effectively.
- Executed keyholder duties, securing store and managing cash deposits during management absence.
Host
Texas Roadhouse Restaurant
Port st lucie , FL
06.2022 - 11.2022
- Created a warm, inviting environment for guests at arrival.
- Handled waitlists and seating times to optimize dining flow.
- Ensured smooth guest experiences throughout dining, addressing needs promptly.
Education
Some College (No Degree) - Criminal Justice
Florida Atlantic University
Boca Raton, FLSkills
- Organized and reliable
- Self-motivated
- Phone etiquette and multi-line systems
- Cash handling and payment processing
- Microsoft Office and POS systems
- Appointment scheduling and inventory tracking
- Social media management and merchandising
- Team collaboration and conflict resolution
- Clear verbal communication
Certification
- CPR Certification
- Food Handlers Certification
Timeline
Retail Associate
White Pass & Yukon Route
05.2025 - Current
Retail Sales Associate/Front Desk Receptionist
Boca West Country Club
10.2023 - 04.2025
Sales Associate/Retail Keyholder
Ace Hardware
06.2023 - 08.2023
Host
Texas Roadhouse Restaurant
06.2022 - 11.2022
Some College (No Degree) - Criminal Justice
Florida Atlantic University