Lesia Feyerabend
Big Rapids,MI
Summary
Dynamic retail associate with a positive demeanor and proven customer engagement. Reliable and organized, I excel in merchandise processing and maintaining visually appealing displays. Eager to learn and adapt, I consistently deliver outstanding service while ensuring a tidy environment.
Overview
15
15
years of professional experience
Work History
Retail Associate
Salvation Army Thrift Store/Arch Staffing
07.2025 - 11.2025
- Maintained clean sales floor, straightened and faced merchandise.
- Greeted customers, helped locate merchandise and provided outstanding customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Sorted donations and tagged appropriately according to policy/supervisor directives.
- Unbagged clothing donations and hung on Z-racks to be ready for sales floor.
- Light cleaning of merchandise, shelves and store as needed.
Janitor
Hope Network
06.2018 - 08.2024
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Retail Associate
The Herb Shop
06.2015 - 07.2015
- Greeted customers, helped locate merchandise, and and answer questions.
- Stocked and organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and provided outstanding customer service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of product usage and information.
Volunteer
Osceola Courts-Probation Department
10.2010 - 05.2015
- Provided clerical support to probation department by copying and filing documents.
- Shredded confidential reports and documents.
Education
High School Diploma -
Crossroads Charter Academy
Big Rapids05-2015
Skills
- Positive and engaging demeanor
- Reliable
- Motivated
- Eager to learn
- Trustworthy
- Tidy and Organized
- Adaptable and routine driven
- Merchandise processing and recovery
- Cleaning and sanitizing
- Customer engagement
Timeline
Retail Associate
Salvation Army Thrift Store/Arch Staffing
07.2025 - 11.2025
Janitor
Hope Network
06.2018 - 08.2024
Retail Associate
The Herb Shop
06.2015 - 07.2015
Volunteer
Osceola Courts-Probation Department
10.2010 - 05.2015
High School Diploma -
Crossroads Charter Academy