Kyla Roberts
Cedar Creek,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Texan Windows
02.2022 - 01.2024
- Scheduled office meetings and client appointments for staff teams.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Bachelor of Science -
CHCP OF AUSTIN
Austin, TX08.2022
High School Diploma -
Bastrop High School
Bastrop, TX05.2022
Skills
- Payment Processing
- Schedule Management
- Word Processing
- Call Answering and Routing
- Database Administration
- Organization skills
- Scheduling
- Administrative Support
- Customer Service
- Problem-Solving
- Multi-Line Phone Systems
- Record preparation
Timeline
Receptionist
Texan Windows
02.2022 - 01.2024
Bachelor of Science -
CHCP OF AUSTIN
High School Diploma -
Bastrop High School
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