Kyla Sanders
W.W. Hastings Hospital
Salina,Ok
5
years of professional experience
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering a calm environment during procedures.
Work History
Phlebotomist
1 Year 8 Months- Performed venipuncture and capillary draws to collect blood samples for laboratory testing.
- Ensured accurate patient identification and specimen labeling to maintain the integrity of test results.
- Maintained compliance with safety protocols and infection control procedures during blood collection processes.
- Assisted in training new phlebotomists on best practices for sample collection and patient interaction.
- Collaborated with healthcare professionals to streamline workflows and improve patient experience during procedures.
- Provided compassionate patient care, addressing concerns and ensuring comfort throughout the blood collection process.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Organized daily work based on collection priority.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Housekeeping & Secretary
3 Months- Enhanced residents' living conditions through thorough housekeeping at Quail Ridge Living Center. Supported residents' well-being by assisting with their daily needs. Facilitated efficient communication as a part-time secretary/receptionist, streamlining message delivery.
Hostess, Waitress, & Cashier
2 Years 8 Months- Interacted with customers to provide excellent service.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with kitchen staff to communicate guest preferences and special requests.
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns immediately.
- Developed streamlined processes for managing waitlists, improving overall guest flow.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered phone calls to take orders, give information and document reservations.
Education
Diploma
Certificate
- CNA completed July 2024
- Phlebotomist completed September 2024
Skills
Public interaction
Medical terminology
Butterfly venipuncture
Phlebotomy technician
Patient care
Patient confidentiality
Health and safety
Attention to detail
Venipuncture
Excellent communication
Interacting with the public
Keyphone operations
Timeline
Phlebotomist
W.W. Hastings Hospital
12.2024 - CurrentRead More
Housekeeping & Secretary
Quail Ridge Living Center
02.2024 - 05.2024Read More
Hostess, Waitress, & Cashier
Los Cocos
06.2021 - 02.2024Read More
Northeast Area Vo Tech Kansas Ok
Certificate
Read More
Salina High School
Diploma
Read More