Kyla Struck, CPC
Medical Coder
Sioux Falls,SD
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coding Specialist
UnisLink (formerly Known As Aqreva)
02.2022 - Current
- Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Collaborated with healthcare providers to clarify documentation, enhancing the accuracy of medical records.
- Maintained strict confidentiality in accordance with HIPAA regulations, ensuring secure storage and handling of sensitive patient information.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Improved coding efficiency by implementing new software tools and streamlining processes.
- Maintained up-to-date knowledge on industry changes, attending training sessions and workshops regularly.
Customer Service Representative
First Premier Bank
03.2020 - 02.2022
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Consistently met or exceeded performance goals, contributing to the overall success of the call center.
- Collaborated with other departments when necessary, ensuring seamless support for customers across multiple areas.
- Participated in ongoing training sessions, continuously enhancing product knowledge and customer service skills.
- Reduced call resolution time through efficient problem-solving and communication skills.
- Escalated complicated customer account issues to supervisors and help desk workers.
Cashier
Fleet Farm
06.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Education
Associate of Applied Science - Medical Insurance Coding
Southeast Technical Institute
Sioux Falls, SD 05.2022 - 05.2022
High School Diploma -
West Central High School
Hartford, SD 05.2020 - 05.2020
Skills
Certification
CPC - Certified Professional Coder
Timeline
Associate of Applied Science - Medical Insurance Coding
Southeast Technical Institute
05.2022 - 05.2022
Coding Specialist
UnisLink (formerly Known As Aqreva)
02.2022 - Current
High School Diploma -
West Central High School
05.2020 - 05.2020
Customer Service Representative
First Premier Bank
03.2020 - 02.2022
Cashier
Fleet Farm
06.2019 - 03.2020
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