Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Wright

Kyla Wright

Olive Branch,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
year of professional experience

Work History

Server

Applebee's Grill + Bar
10.2021 - 11.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate Degree In Nursing - Practical Nursing

Northwest Community College
Southaven, MS
05.2023

Skills

  • PPE Guideline Compliance
  • Bathroom Servicing
  • Food and Beverage Service
  • High-Energy and Stamina
  • Customer Service and Rapport
  • Ability to Lift 30 Pounds
  • Warm and Friendly
  • Specials Promotion and Upselling
  • Order Accuracy and Delivery
  • High-Volume Dining

Timeline

Server

Applebee's Grill + Bar
10.2021 - 11.2022

Associate Degree In Nursing - Practical Nursing

Northwest Community College

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Kyla Wright