Kyla Cristine Siquig
Server
Long Beach,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
1
1
Language
Work History
Server
Sunrise Orange
07.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Contributed to inventory management by monitoring stock levels.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Sales Associate
CVS Pharmacy
02.2024 - 02.2024
- Cashier: Scan all customer items, handle cash and change
- Assist customers with lottery tickets and cash rewards
- Return unpurchased items back to proper aisle and shelves
- Unlock and grab item from cases as requested by customers
Crew Member
Waba Grill
01.2024 - 01.2024
- Cashier: Take customers orders, handle cash and change
- Verify check amounts needed by employers for deposit
- Prepare restaurant for opening (Clean & Restock)
- Prepare ingredients and toppings for dishes
- Prepare orders and hand them to customers
- Take phone orders
- Maintain clean environment between dry hours
Student Council Leader
Cabrillo High School
03.2019 - 06.2022
- Organize/Staff school events
- Assist with any student concerns
- Advertise student events via posters, announcements, and social media
Education
High School Diploma - Specialized Academy of Computer Media, Arts, and Animation
Cabrillo High School
Long Beach, CA 08.2018 - 6 2022
Computer Info Competency, Math 45 - College Algebra, Comm 10 - Elements of Speaking, Psych 1 - Introduction to Psychology, Nursing Major
Long Beach City College
Long Beach, CA 08.2022 - 1 2024
Radiology
Cypress College
CypressSkills
Organization
Basic Math
Google Docs
Computer Proficiency
Event Planning
Heavy Lifting
Leadership
Communication
Collaboration
Customer Service
Time Management
Marketing
Sales
Cash Handling
Cash Register
Payments
Inventory
Customer Personal Relation
Awards
- Drivers License
- Sexual Harassment and Abusive Conduct Prevention Training Certificate
- Food Handlers Certificate
- CPR / AED / First Aid Certificate
Timeline
Server
Sunrise Orange
07.2024 - Current
Sales Associate
CVS Pharmacy
02.2024 - 02.2024
Crew Member
Waba Grill
01.2024 - 01.2024
Computer Info Competency, Math 45 - College Algebra, Comm 10 - Elements of Speaking, Psych 1 - Introduction to Psychology, Nursing Major
Long Beach City College
08.2022 - 1 2024
Student Council Leader
Cabrillo High School
03.2019 - 06.2022
High School Diploma - Specialized Academy of Computer Media, Arts, and Animation
Cabrillo High School
08.2018 - 6 2022
Radiology
Cypress College