Kylah Hicks
New Hartford
Summary
Versatile and dedicated professional with a Bachelors Degree in Health Science and minor in Psychology. Offering extensive experience in project and business management, child care, and client support. Skilled in organization, overseeing, communication problem solving and fostering positive relationships. Seeking a dynamic role in a position where my skills will shine and thrive within a business.
Overview
9
9
years of professional experience
Work History
Management Team Member
Analytics Labs
2023.08 - Current
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
- Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.
- Assisted in project management, ensuring timely completion of tasks and coordination among team members across business
- Organized and participated in networking events, enhancing business relationships and relationships with clients
House Manager
Private Household
2021.08 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed day-to-day operation of home to comply with regulations and agency standards.
Private Nanny
Private Household
2016.01 - 2021.09
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Demonstrated strong multitasking abilities, managing various responsibilities effectively
Family Nanny
Provate Household
2018.01 - 2020.12
- Provided personalized care for a child with Sensory Processing Disorder, anxiety and ADHD
- Collaborated with various therapists, teachers, and parents to support the childs emotional, physical and mental needs
- Utilized sensory activities and routines that were appropriate for childs state
- Demonstrated patience, empathy, and adaptability in response to the childs needs and progress
- Team player in finding systems and strategies that worked for the whole family in creating the best possible environment for success
Education
Bachelor of Science - Health Science
05.2021
- Study Abroad: Costa Rica, Went to Costa Rica to study the Blue Zone Area
- Capstone Project: The Shift In Healthcare Today: Are patients voices and concerns really being heard at the doctors office?
- Deans List: Fall 2017, Spring 2018, Fall 2018, Fall 2019, Spring 2020, Fall 2021, Spring 2021
Skills
- Coaching and Mentoring
- Customer Focus
- Innovation and Creativity
- Organizational Development
- Time Management
- Team Leadership
- Strategic Planning
- Project Management
- Cross-Functional Teamwork
- Teamwork and Collaboration
Timeline
Management Team Member - Analytics Labs
2023.08 - Current
House Manager - Private Household
2021.08 - Current
Family Nanny - Provate Household
2018.01 - 2020.12
Private Nanny - Private Household
2016.01 - 2021.09
Quinnipiac University - Bachelor of Science, Health Science
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