Summary
Overview
Work History
Education
Skills
Timeline
Generic
KYLAN BATES

KYLAN BATES

Team Lead
KATY,TX

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

6
6
years of professional experience

Work History

Operations Team Lead

Bass Pro Shops
10.2022 - Current
  • Management and oversight of department staff while ensuring efficient daily operations
  • Direct, administer, and control day to day operations of store functions and front end performance
  • Review and analyze performance based on metrics and makes appropriate changes to strategies and objectives based on performance needs.

Team Lead

ACADEMY SPORTS + OUTDOORS
12.2017 - 08.2022
  • Working with multiple departments providing customer support and departmental supervision
  • Build rapport with customers by asking accurate questions and using effective listening skills to ensure customer satisfaction
  • Ensuring Department Inventories (Both supply and Accuracy)
  • Department Organization / Cleanliness
  • Customer Relations

Education

Bachelor of Science - Exercise Science And Human Performance

University of Houston
Houston, TX
08.2022

Skills

  • Managing Multiple Tasks
  • Team Development
  • Customer Service
  • Active Listening
  • Quality Control
  • Computer Proficiency
  • Problem-Solving Ability

Timeline

Operations Team Lead

Bass Pro Shops
10.2022 - Current

Team Lead

ACADEMY SPORTS + OUTDOORS
12.2017 - 08.2022

Bachelor of Science - Exercise Science And Human Performance

University of Houston
KYLAN BATESTeam Lead