Kylar Bhupathi
Forney,TX
Summary
Compassionate and service-driven BSN student with over 10 years of customer service and 5 years of healthcare leadership experience. Currently building clinical skills as a Patient Care Technician at Baylor Scott & White Health. Passionate about serving my patients using evidence based practice. Recognized for empathy, professionalism, and the ability to collaborate effectively with interdisciplinary teams. Expected graduation: June 2027 (BSN, West Coast University).
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Baylor Scott & White Health
Dallas, TX
06.2025 - Current
- Provide compassionate care to diverse patients, ensuring comfort and trust.
- Implement infection control practices, reducing hospital-acquired infections.
- Collaborate with RNs on care planning, enhancing patient outcomes.
- Record vital signs in EHR accurately, enabling timely interventions.
- Assist with admissions and discharges, improving workflow efficiency.
- Assisted with patient admissions and discharges, maintaining meticulous records to streamline processes and improve efficiency.
- Provided compassionate support to patients and families, fostering trust and enhancing the overall care experience.
Dental Office Manager
FLOSS Dental
Dallas, TX
02.2025 - 07.2025
- Oversaw staff scheduling, patient intake, and treatment coordination.
- Ensured compliance with HIPAA/OSHA regulations.
- Managed insurance processing and financial documentation.
- Provided leadership in a busy patient-focused environment. Streamlined patient intake processes, resulting in reduced wait times and enhanced patient satisfaction.
- Coordinated with dental staff to optimize treatment schedules, improving workflow efficiency and overall patient care.
- Implemented a new insurance processing system, leading to faster claims resolution and improved financial accuracy.
- Fostered a positive team culture, enhancing collaboration and employee engagement in a high-pressure setting.
Office Manager
Ideal Dental
Dallas, TX
05.2023 - 02.2025
- Directed administrative operations across six dental offices.
- Trained staff, streamlined patient scheduling, and maintained compliance standards.
- Supported patient and staff needs in high-volume practices. Evaluated patient feedback to enhance service delivery, resulting in noticeable improvements in patient satisfaction scores.
- Maintained accurate financial records and executed monthly reconciliations, upholding compliance with industry regulations.
- Fostered teamwork among staff by organizing regular training sessions, enhancing operational efficiency and employee engagement.
- Supported patient care initiatives through effective communication, contributing to a welcoming environment and improved patient retention.
Office Manager
Mint Dentistry
Dallas & Terrell, TX
07.2021 - 04.2023
- Managed patient intake, records, and insurance verification.
- Fostered strong patient relationships and provided supportive communication.
- Supervised staff and daily operations to ensure quality care delivery. Streamlined patient intake processes, enhancing operational efficiency and reducing wait times for appointments.
- Analyzed patient feedback to identify areas for improvement, leading to noticeable gains in patient satisfaction scores.
- Streamlined patient intake processes, enhancing operational efficiency and significantly reducing appointment wait times.
Education
Bachelor of Science - Nursing
West Coast University
Richardson, TX06.2027
Associate Degree - Business
Dallas College
Dallas, TX01.2021
Skills
- Hygiene practices and ADLs
- Mobility support techniques
- Vital signs monitoring
- Catheter care and glucose tracking
- Specimen collection
- Infection control measures
- Patient advocacy leadership
- Time management skills
- Patient education initiatives
- Emotional intelligence application
- Healthcare compliance
Certification
- Basic Life Support (BLS) - American Heart Association — 2025-04 to 2027-04
- First Aid Certified - Various
- HIPAA & OSHA Certified - Various
- Civility and Patient Safety in the Clinical Environment - Various — 2025
- Foundations of Professionalism and Civility - Various — 2025
- Professionalism and Ability in the Academic Environment - Various — 2025
- Professionalism and Civility in Nursing Practice - Various — 2025
ADDITIONAL INFORMATION
- Core Strengths
- Deep commitment to veteran and geriatric patient care, with compassion and dignity.
- Strong leadership background blended with hands-on patient care skills.
- Eagerness to gain further clinical experience in step-down, med-surg, ICU, and psych units.
- Collaborative approach that prioritizes patient safety, communication, and holistic care.
Timeline
Patient Care Technician
Baylor Scott & White Health
06.2025 - Current
Dental Office Manager
FLOSS Dental
02.2025 - 07.2025
Office Manager
Ideal Dental
05.2023 - 02.2025
Office Manager
Mint Dentistry
07.2021 - 04.2023
Bachelor of Science - Nursing
West Coast University
Associate Degree - Business
Dallas College