Kyla R. Conway
Longwood,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant III
Optum
Longwood, FL
06.2017 - Current
- Assist physicians and nursing personnel with injections, EKGs, phlebotomy and other patient care procedures
- Maintain established quality control standards
- Record and process patient care documentation quickly and accurately
- Coordinate patient care as directed by physicians, company standards and policies
- Organize, stock and clean exam and treatment rooms and sterilize instruments
- Maintain quality control standards and required Medical Assistant and CPR certifications
- Modified Triage
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Ordered and prepared reagents and supplies.
Medical Assistant
Sunstate Medical
Lake Mary, FL
05.2016 - 06.2017
- Retrieve messages from voicemail system System
- Experience in Electronic Medical records
- Heavy in customer service
- Performs injections, finger sticks for PTINR and HGB A1C, UA dips, pulls labs and distributes to the doctors accordingly
- All vitals (BP, BMI, height, weight)
- Perform EKG call in prescriptions when needed
- Administrative duties such as Check in patients, referrals collect co-pays and verify insurance.
Registered Medical Assistant
Holland Pediatrics
Holland, PA
01.2009 - 08.2014
- Retrieves messages from voice mail system, pull and file charts
- Prep charts and verifies insurances
- Experienced in Electronic Medical Records
- Do referrals and check insurances through the Navinet
- System
- Heavy in customer service and satisfaction
- Performs injections, finger sticks, pull labs and distributes to the doctors accordingly
- All vitals (BP, BMI, height, weight and head circumference)
- Operate pulse ox and hearing machine, calls in prescriptions and calls patients with test results
- Stocks rooms accordingly, Maintain temperature logs for private and VFC vaccines .
Phlebotomist
American Red Cross
Philadelphia, PA
07.2008 - 10.2008
- Perform Health Histories on Blood Donors
- Reviewed blood donation record prior to venipuncture for completeness
- Performed venipuncture for all whole blood donor and care
- Document all reactions under general supervision of a registered nurse
- Document complete and accurate information on all records
- Responsible for processing blood donors at collection sites utilizing manual and automated collection.
Registered Medical Assistant
Rednor-Risi Family Practice
Robbinsville, NJ
04.2008 - 07.2008
- Set up patients/take patients chief complaints
- Performed injections
- Venipuncture
- EKG
- Urinalysis
- Prepared blood work for labs to be sent
- Performed PFTs, nebulizer treatments
- Vital Signs
- Med ox
Medical Assistant
Dr. Lisa Rink & Associates Externship
Haddon Heights, NJ
02.2008 - 03.2008
- Set up patients
- Performed injections
- Venipuncture
- EKG
- Set up appoints for patients
- Called in prescriptions
- Vital Signs
- Referrals
Quality Control Auditor
Freedom Mortgage Corporation
Mount Laurel, NJ
04.2006 - 01.2007
- Meeting investor guidelines by insuring procedures regarding mortgage loans are met according to company guidelines and polices
- Knowledge of Encompass
- Aus findings, credit, and collateral.
Junior Underwriter
PHH Mortgage Corporation
Mount Laurel, NJ
03.1999 - 04.2006
- Review Mail
- Cleared conditions
- Rescored loans and prepared loans for closing.
Education
Medical Billing & Coding Online Specialist - Medical Coding And Billing
Florida Technical College
Orlando (Online)09.2022
Medical Assistant Diploma - Medical Assistant
Sanford Brown Institute
Trevose, PA02.2008
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06.1994
Skills
- Wound Care
- Appointment Scheduling
- Examination Preparation
- Cleaning and Organizing
- Treatment Room Preparation
- Time Management
- Multitasking and Prioritization
- Diagnostic Testing
- Clear Communication
- Operating EKG Equipment
- Procedure Assistance
- Coordinating Drug Refills
- Sanitizing and Cleaning
Certification
Experience Administering Injections (10+ years)
Medical office experience (10+ years)
Vital signs (10+ years)
EMR Systems (8 years)
Medical Records (10+ years)
HIPAA (10+ years)
Venipuncture (10+ years)
Medical Terminology (10+ years), CPR Certification
June 2021 to June 2023
Basic Life Support
Assessments
Attention to detail — Completed
January 2022
Additional Information
- Willing to relocate to:, Tampa, FL - New Port Richey, FL - Clearwater, FL Authorized to work in the US for any employer
Timeline
Medical Assistant III
Optum
06.2017 - Current
Medical Assistant
Sunstate Medical
05.2016 - 06.2017
Registered Medical Assistant
Holland Pediatrics
01.2009 - 08.2014
Phlebotomist
American Red Cross
07.2008 - 10.2008
Registered Medical Assistant
Rednor-Risi Family Practice
04.2008 - 07.2008
Medical Assistant
Dr. Lisa Rink & Associates Externship
02.2008 - 03.2008
Quality Control Auditor
Freedom Mortgage Corporation
04.2006 - 01.2007
Junior Underwriter
PHH Mortgage Corporation
03.1999 - 04.2006
Medical Billing & Coding Online Specialist - Medical Coding And Billing
Florida Technical College
Medical Assistant Diploma - Medical Assistant
Sanford Brown Institute
High School Diploma -
Cherry Hill High School West
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