Kylar Graf
Raleigh,NC
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem, values relationships with customers and coworkers. Enjoys making people's day better through quality customer service.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Team Member
Sheetz
Raleigh, North Carolina
02.2025 - Current
- Assisted team members with daily tasks and responsibilities.
- Maintained cleanliness and organization of work areas.
- Handled inventory management and stock replenishment activities.
- Took care of customers with exceptional customer service at a POS Register
- Processed transactions quickly and courteously.
- Cooked made to order food in the kitchen as needed.
- Greeted all customers personally.
- Followed safety protocols and guidelines consistently.
- Participated in team meetings to share ideas and feedback.
- Provided support to customers by answering questions.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
Team Member
Mcdonalds
Fuquay-Varina, North Carolina
12.2025 - 12.2025
- Assisted team members with daily tasks and responsibilities.
- Maintained cleanliness and organization of work areas.
- Handled inventory management and stock replenishment activities.
- Stocked truck materials in assigned locations
- Took orders on a cashier register
- Rotated stations as needed.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Received, processed, and stocked merchandise in accordance with store policies.
Team Trainer
Culver's Restaurant
Fuquay-Varina, North Carolina
08.2023 - 02.2025
- Trained new hires in cash register operations and food delivery
- Rotated stations as needed.
- Cared for customers any way I could
- Provided personal friendly service
- Served as a brand ambassador behind the counter
- Kept restaurant clean
- Assisted in resolving customer complaints to ensure satisfaction and loyalty.
- Provided guidance to team members on best practices in customer service.
- Trained employees on additional job positions to maintain coverage of roles.
Team Member
Culver's Restaurant
Portage, Wisconsin
01.2022 - 07.2023
- Assisted team members with daily tasks and responsibilities.
- Maintained cleanliness and organization of work areas.
- Handled inventory management and stock replenishment activities.
- Answered telephones, directed calls, and took messages.
- Collaborated with team members to achieve daily goals.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Built and maintained working relationships with peers and upper management.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Learned proper use of tools and equipment for tasks.
- Followed safety protocols and guidelines consistently.
- Collaborated with colleagues to ensure efficient workflow.
Pastor
Buffalo Community Bible Church
Montello, Wisconsin
12.2020 - 07.2023
- Led weekly worship services and delivered engaging sermons to congregation members.
- Provided counseling and support to individuals facing personal and spiritual challenges.
- Mediated conflicts within the congregation to maintain harmony and unity.
- Provided spiritual guidance and direction to church members.
- Visited, counseled, and prayed with church members to provide pastoral care.
- Developed weekly sermons and delivered them during Sunday services.
- Reached out to unchurched, new residents or inactive church members.
- Conducted special services like baptisms, weddings, and funerals.
- Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
- Instructed and guided individuals converting to new faith.
- Studied and interpreted religious laws, doctrines and traditions.
Personal Shopper
Walmart
Portage, WI
06.2020 - 01.2022
- Assisted customers in selecting products based on preferences and needs.
- Provided personalized shopping experiences to enhance customer satisfaction.
- Utilized Walmart's online ordering system for efficient product selection
- Dispensed online orders quickly and courteously into veichles
- Processed and organized online orders in assigned locations
- Collaborated with other associates to ensure a positive customer experience.
- Followed all cleanliness standards.
- Monitored inventory to ensure product availability for customer requests.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Completed pickup and shopping orders for customers within local area.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Assisted customers in selecting items that met their individual needs and preferences.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Asked store associates for help locating missing products.
- Stocked shelves with newly received merchandise according to established guidelines.
Team Member
Culver's Restaurant
Watertown, Wisconsin
05.2019 - 03.2020
- Assisted team members with daily tasks and responsibilities.
- Maintained cleanliness and organization of work areas.
- Handled inventory management and stock replenishment activities.
Summer Construction Worker
Maranatha Baptist University
Watertown, Wisconsin
05.2018 - 05.2019
- Collaborated with team members to complete projects efficiently and safely.
- Followed safety protocols to minimize risks on construction sites.
- Conducted site clean-up to maintain a safe working environment daily.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Maintained tools and equipment to ensure proper functioning and safety.
- Assisted in framing, roofing, and finishing work on various buildings.
Night Custodian
Maranatha Baptist University
Watertown, Wisconsin
05.2018 - 05.2019
- Cleaned common areas to maintain a welcoming environment.
- Restocked supplies and materials for daily cleaning operations.
- Operated floor scrubbers and vacuums to ensure facility cleanliness.
- Managed waste disposal and recycling efforts throughout the campus.
- Maintained supplies of cleaning products by restocking shelves with necessary items.
- Cleaned windows inside and out using appropriate cleaners.
- Performed daily custodial duties such as vacuuming, mopping, dusting, and polishing floors in hallways, classrooms, lobbies, and other common areas.
- Replenished paper towels, toilet tissue, soap dispensers in restrooms.
- Disinfected surfaces such as desks, door handles, light switches.
- Reported any building maintenance issues to the supervisor on duty.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Team Member
Culver's Restaurant
Portage, Wisconsin
10.2015 - 05.2018
- Assisted team members with daily tasks and responsibilities.
- Maintained cleanliness and organization of work areas.
- Handled inventory management and stock replenishment activities.
- Followed safety protocols and guidelines consistently.
- Collaborated with colleagues to ensure efficient workflow.
- Participated in team meetings to share ideas and feedback.
- Learned proper use of tools and equipment for tasks.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
Education
Master of Divinity - Theology
Shepherds Theological Seminary
Cary, NC 04.2024 - 03.2026
Bachelor of Science - Bible
Maranatha Baptist University
Watertown, WI 08.2016 - 05.2020
Master of Arts - Bible
Maranatha Baptist Seminary
Watertown, Wisconsin 08.2018 - 05.2020
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Project management
- Phone etiquette
- Microsoft Word
- Microsoft PowerPoint
- Organization
- Research
- Maintenance
- Leadership training
- Communication skills
- Problem solving
- Area and facility cleaning
- Safety
- Goal setting and achievement
- Expert in [software]
- Sales expertise
- Positive attitude
- Cleaning
- Computer skills
- Willingness to learn
- Flexible schedule
- Adaptability and flexibility
- Chemical handling
- Materials staging
- Order preparation
- POS systems
- Training and mentoring
- Social media expertise
- Leadership qualities
- Point-of-sale system
- Money handling
- Workplace safety
- Attention to detail
- Time management
- Dependability and reliability
- Teamwork and collaboration
- Relationship building
- Team building
- Staff education and training
- Complaint resolution
- Hospitality and accommodation
- Continuous development
- Product knowledge
- Upselling techniques
- Clear communication
- Decision-making capacity
- Task prioritization
- Verbal and written communication
Accomplishments
- Published In Purple Array: an original hymn with MaKayla Stevenson
- Earned President's List at Maranatha Baptist University in spring semester of 2019-2020 school year.
- Promoted to full time at Sheetz on Christmas Eve 2025.
- Achieved Dean's List 5 of 8 semesters at Maranatha Baptist University/Seminary.
Affiliations
- Curling
- Reading
- Research
- Organization
- Studying
- Movie watching
- Board game player
Certification
- Ordination to the Gospel ministry on September 26th, 2021 by Buffalo Community Bible Church in Montello, WI.
Timeline
Team Member
Mcdonalds
12.2025 - 12.2025
Team Member
Sheetz
02.2025 - Current
Master of Divinity - Theology
Shepherds Theological Seminary
04.2024 - 03.2026
Team Trainer
Culver's Restaurant
08.2023 - 02.2025
Team Member
Culver's Restaurant
01.2022 - 07.2023
Pastor
Buffalo Community Bible Church
12.2020 - 07.2023
Personal Shopper
Walmart
06.2020 - 01.2022
Team Member
Culver's Restaurant
05.2019 - 03.2020
Master of Arts - Bible
Maranatha Baptist Seminary
08.2018 - 05.2020
Summer Construction Worker
Maranatha Baptist University
05.2018 - 05.2019
Night Custodian
Maranatha Baptist University
05.2018 - 05.2019
Bachelor of Science - Bible
Maranatha Baptist University
08.2016 - 05.2020
Team Member
Culver's Restaurant
10.2015 - 05.2018