Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background in improving employee retention and increasing revenue. Proactive multitasker with great adaptability.
Hi, I’m
Kyle Andrews
Palm Beach Gardens,FL
Summary
Overview
12
years of professional experience
3
Health Certifications
Work History
Interior Exterior Building Supply
Dispatcher
07.2023 - Current
Job overview
- Communicate with drivers and personnel to coordinate timely delivery of goods and materials.
- Establish and maintain professional relationships with builders, contractors, superintendents, and general contractors.
- Manage conflict resolutions with customers.
- Directs dispatching, routing, and tracking of 10 fleet vehicles per day shipping 20-30 orders per day.
- Schedule inside or outside stocker teams, especially with commercial jobs, to ensure quality deliveries.
- Gather necessary information for job site delivery.
- Communicates and quality checks all orders made by warehouse staff for delivery or customer pick-up.
- Maintain professional relationships with shippers, receivers, and vendors.
- Train and provide guidance to new team members to apply best practices and comply with protocols and DOT regulations.
- Processes invoices and payments for dispatched orders to provide proof of transaction.
- Responsible for all inventory management including keeping track of all received and shipped materials and doing physical counts of all warehouse materials.
- Main point of contact for all drivers and warehouse staff for HR resources, scheduling, and general employee resources.
- Provides payroll to branch manager for drivers and stockers pay.
Orangetheory Fitness
Operations Manager and Fitness Coach
02.2014 - 07.2023
Job overview
- Developed systems and procedures to improve operational quality and boost key performance indicators.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Maintained all company and employee compliance such as upholding our franchise agreement and auditing sales and fitness staff.
- Ran company payroll and other HR related tasks.
- Head of sales and marketing.
- Coached +100 members per week in one hour fitness classes.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external vendors and suppliers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Skills
- Budgeting and Cost Control
- Team Leadership
- Sales Promotion
- Staff Training
- Financial and Cash Flow Analyses
- Staff Management
- Social Media Marketing
- Microsoft Office Suite Expertise
- Customer Relationship Management
- Data Evaluation
- Business Planning
- Maintaining Compliance
- Recruiting and Hiring
- Inventory Control
- Small and Large Group Instruction
- Fitness Class Development
- CPR and AED Certified
- Safety and Emergency Procedures
- Progress Monitoring and Goal Attainment
Certification
- CGFI - Certified Group Fitness Instructor (Aerobic and Fitness Association of America)
- CPT - Certified Personal Trainer (International Sports and Science Association)
References
References
Professional and personal references available upon request.
Timeline
Dispatcher
Interior Exterior Building Supply
07.2023 - Current
Operations Manager and Fitness Coach
Orangetheory Fitness
02.2014 - 07.2023
- CGFI - Certified Group Fitness Instructor (Aerobic and Fitness Association of America)
- CPT - Certified Personal Trainer (International Sports and Science Association)
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