
Dedicated and results-driven management professional with 13 years of experience at Houligans, progressing from Dishwasher to Assistant General Manager. Skilled in leadership, operations, and customer service, with a strong commitment to efficiency, cost-effectiveness, and team development. Passionate about learning, growing, and expanding in any industry while maintaining honesty and integrity.
Manage financial operations, including money handling, labor oversight, and payroll.
Oversee scheduling and staffing to optimize efficiency and service.
Maintain and update order guides, ensuring inventory accuracy.
Place orders for food, paper goods, and alcohol while negotiating with sales representatives for better quality and cost-effective products.
Plan and execute catering and holiday events, ensuring seamless operations.
Managed kitchen staff, food preparation, and compliance with safety regulations.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Oversaw kitchen line operations and workflow.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Leadership & Team Management
- Customer Service & Communication
- Operations & Financial Oversight
- Scheduling & Payroll Management
- Inventory Control & Vendor Negotiation
- Event Planning & Execution