Kyle Bem
Dingmans Ferry
Summary
Results-driven management professional with over 10 years of leadership experience in high-volume restaurant operations. Proven expertise in financial management, accounting oversight, inventory control, sales growth, hiring and development, and opening new locations. Known for strong business acumen, operational efficiency, and the ability to lead teams to exceed performance and profitability goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Miller's Ale House
Parsippany-Troy Hills, NJ
12.2013 - Current
- Oversaw financial performance, including budgeting, forecasting, P&L accountability
- Managed accounting functions, labor controls, and COGs analysis to maximize profitability
- Directed ordering and inventory management, reducing waste and ensuring optimal On-Hand levels
- Played a key role in opening new locations, supporting setup, staffing, training, and operational readiness/guest satisfaction
- recruited, hired, trained, and developed high-performing management and hourly Team Members
- Drove sale growth through strategic promotions, upselling initiatives, and exceptional guest experience
- Ensured compliance with company policies, safety standards
- Led teams in a fast-paced, high-volume environment while maintaining morale and performance on KPI's
- Presidents Club Winner - Off Premise Operator of the Year 2022
General Manager
Miller's Ale House
Woodbridge, NJ
12.2013 - Current
- Traveled to multiple locations to help decrease costs and increase standards. (Massachusetts, Florida, New York)
- Helped work with Corporate Culinary Team to drive consistency with recipes
- NRO Opening Manager- opened 2 locations for the company.
- Oversaw each department and maintained company standards
- Presidents Club Winner - Off Premise Operator of the Year 2022
Executive Chef
Villa Enterprises
Morristown, NJ
01.2012 - 01.2013
- Designed and launched an Italian cuisine menu for a NRO, earning recognition in a local magazine as a featured dining destination.
- Recruited and trained 30+ BOH staff, establishing a fresh from scratch operation that boosted sales week-over-week.
- Implemented inventory controls, reducing food waste and maintaining COG targets and KPIs
- Streamline operations to scale to multiple unit NROs
Kitchen Manager
Red Robin Gourmet Burgers
Woodbridge, NJ
01.2009 - 01.2012
- Led kitchen operations for a high-volume NRO, hiring and training 130+ staff to uphold company standards
- Relocated from MD to NJ to support NRO and streamline processes to improve operational efficiency
- Maintained strict adherence to food safety protocols, achieving 100% compliance during inspections
- Voted KM of the Year 2010
Education
Business Management
Harford Community College
Bel Air, MDHigh School Diploma -
C. Milton Wright HS
Bel Air, MD06-2007
Skills
- Culinary Develop Experience
- OPERATIONS (9 years)
- Food Safety
- Cooking
- Management
- TEAM BUILDING (10 years)
- INVENTORY (10 years)
- Profit & Loss
- COST CONTROLS (9 years)
- Leadership
- Supervising experience
- Guest Services
- Kitchen Management Experience
- Restaurant management
- Property management
- Restaurant experience
- BUDGETING (9 years)
Accomplishments
Successfully opened and supported over 8 NRO locations
2022 Operator of the Year
Certification
Food Handler Certification
Timeline
General Manager
Miller's Ale House
12.2013 - Current
General Manager
Miller's Ale House
12.2013 - Current
Executive Chef
Villa Enterprises
01.2012 - 01.2013
Kitchen Manager
Red Robin Gourmet Burgers
01.2009 - 01.2012
Business Management
Harford Community College
High School Diploma -
C. Milton Wright HS
Additional Information
- Key Skills
- Front & Back of House Operations Reorganization of Troubled Concepts
- Guest Service Excellence Budgeting & Cost Controls
- Strategic Marketing & Sales Team Building / Training
- Menu Development Vendor / Inventory Management
- New Location Openings Safety / Sanitation / Quality Controls
OP Operator of the Year 2022
Hand selected from the CEO and President to be on the Presidents Club team with 9 other GM's.