Kyle Bielick

Retail Sales Associate

Nike Factory Store

01.2023 - Current

Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Helped customers complete purchases, locate items, and join reward programs.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.