Kyle Bird
Wendy’s
Canonsburg,PA
19
years of professional experience
Assistant Manager with a proven track record at Wendy’s, showcasing expertise in financial management and a customer-oriented approach. Excelled in staff supervision, ensuring high-quality service and operational efficiency. Demonstrated ability to maintain composure in stressful situations, fostering strong customer relationships and team cohesion.
Work History
Assistant Manager
11 Years 2 Months- Working to help run the daily operations of the store.
- Handle closing paper and computer work.
- Run any position when needed.
- Resolve any customer complaints or issues.
- Properly count and handle the money in the safe and drawers.
- Building relationships with customers so they return.
- Maintain calm demeanor in high stress situations.
Crew Member
2 Years 8 Months- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Kitchen Help
13 Years 10 Months- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Sales Associate
4 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma - High School
Skills
Customer oriented
Calm demeanor
Financial Management
Staff Management
Staff supervision
Timeline
Crew Member
KFC Taco Bell
08.2021 - 04.2024Read More
Assistant Manager
Wendy’s
08.2015 - CurrentRead More
Sales Associate
Dollar General
03.2015 - 07.2015Read More
Kitchen Help
Sam’s Pizza Shop
10.2007 - 08.2021Read More
Canon Mc-Millan
High School Diploma from High School
Read More