Kyle Black
Trumbull,CT
Summary
Diligent and customer-focused professional with experience in administrative support. Skilled in greeting clients and managing appointments, I ensure seamless operations in a fast-paced environment. Proficient in handling financial transactions and maintaining the cleanliness and organization of the reception area. Additionally, I possess strong communication and interpersonal skills. My passion for animals cultivated since childhood with cats and dogs as beloved companions, led me to volunteer at the Humane Society in Westport, where I gained valuable experience in animal care and welfare. Eager to combine my administrative expertise with my love for animals, I am keen to learn more about the veterinary industry.
Overview
24
24
years of professional experience
Work History
Senior Stylist
Shine Salon
01.2003 - 03.2020
- Managed inventory effectively while maintaining sufficient stock levels of styling tools and products for uninterrupted salon operations.
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
- Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
- Acted as liaison between management and staff during team meetings to improve communication channels among all team members.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
Intern
General Electric Company
02.2002 - 05.2002
- Drafted documentation to guide new employees in environmental cleanup efforts.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Shop Manager
Aspetuck Valley Country Club
05.1996 - 09.2000
- Maintained a clean and inviting store environment.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Education
Cosmetology License - Hairstyling
American Academy of Cosmetology
Danbury, CT08.2003
Bachelor of Science - Environmental Earth Science
Southern Connecticut State University
New Haven, CT05.2002
Skills
- Adaptable to change
- Professionalism and etiquette
- Continuing education commitment
- Appointment scheduling proficiency
- Advanced communication skills
- Detail-orientated
- Schedule management
Timeline
Senior Stylist
Shine Salon
01.2003 - 03.2020
Intern
General Electric Company
02.2002 - 05.2002
Shop Manager
Aspetuck Valley Country Club
05.1996 - 09.2000
Cosmetology License - Hairstyling
American Academy of Cosmetology
Bachelor of Science - Environmental Earth Science
Southern Connecticut State University
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