Caio Moreira
Framingham,MA
Summary
As an individual driven by curiosity and a genuine passion for human behavior and public interaction, I possess strong communication skills and an eagerness to explore new experiences. I thrive in environments that allow for direct engagement with diverse communities and individuals, always approaching each opportunity with an open mind and a willingness to learn.
Overview
4
4
years of professional experience
Work History
Logistics
McGovern Municipal HQ
Framingham, MA
06.2022 - 01.2024
- Developed and managed logistics strategies to improve the efficiency of operations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Communicated with customers via phone or email to confirm reservations or answer questions about services offered.
- Analyzed customer requirements and developed solutions for efficient results.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created reports to track shipment progress, delivery times, and costs associated with transport
- Implemented cost-saving measures such as route optimization for shipments.
- Delivered products to customer locations on time.
Administrative Assistant
Voltech
Framingham, MA
11.2019 - 09.2020
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Updated contact lists regularly when changes occur in employee status or contact information.
- Monitored progress on projects assigned by upper management
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Delivery Servicers
Uber/Instacart
Boston, MA
01.2020 - 06.2022
- Delivered packages and goods throughout the city, consistently meeting delivery deadlines.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Efficiently plan delivery routes to optimize time and fuel consumption.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents
- Loaded and unloaded vehicles at distribution center and delivery address.
- Contacted customers prior to delivery to coordinate delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Successfully executed daily delivery routes, ensuring on-time deliveries to customer.
- Resolved customer inquiries and concerns in a professional manner.
Education
High School Diploma -
Escola Estadual Henrique Diniz
Brazil, MG07-2015
Skills
- Strong Verbal Communication
- Nonverbal Communication
- Experience in engaging with the public
- Experience in interacting with a diverse audience
- Skilled in expressing thoughts clearly and concisely
- Capable of active listening and understanding others
- Presentation Skills
- Negotiation and Persuasion
- Competence in using computers
- Familiarity with office procedures and protocols
- Problem-Solving
- Translation (Portuguese)
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Logistics
McGovern Municipal HQ
06.2022 - 01.2024
Delivery Servicers
Uber/Instacart
01.2020 - 06.2022
Administrative Assistant
Voltech
11.2019 - 09.2020
High School Diploma -
Escola Estadual Henrique Diniz
Similar Profiles
Rosa M. BurroughsRosa M. Burroughs
Research Assistant at McGovern Medical School at UTHealth HoustonResearch Assistant at McGovern Medical School at UTHealth Houston
Weronika MacekWeronika Macek
Senior Project Accountant at Pavarini McGovernSenior Project Accountant at Pavarini McGovern
Weslin SolorzanoWeslin Solorzano
Automotive Technician at McGovern FordAutomotive Technician at McGovern Ford
Matt CurranMatt Curran
Property Manager at SennéProperty Manager at Senné
Kathleen LeahyKathleen Leahy
Training Coordinator for Small Animals at MGH CCM Employee ServicesTraining Coordinator for Small Animals at MGH CCM Employee Services