Kyle Collins
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Barista
Aslin Beer
Washington, DC
10.2023 - Current
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Controlled line and crowd with quick, efficient service.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Server
Vagabond DC
10.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bar Manager
Big Chill Surf Cantina
10.2019 - 10.2022
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Developed unique events and special promotions to drive sales.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Manager
Crooked Hammock Brewery
10.2015 - 06.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Onboarded new employees with training and new hire documentation.
Seasonal Bartender
Big Chill Beach Club
04.2019 - 10.2021
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Education
Liberal Arts And General Studies
Wor-Wic Community College
Salisbury, MDSkills
- Guest relations management
- Cash handling
- Sales Techniques
- Customer Service and Rapport
- Banquet Coordination
Certification
ABRA LICENSED
Timeline
Bartender/Barista
Aslin Beer
10.2023 - Current
Server
Vagabond DC
10.2022 - Current
Bar Manager
Big Chill Surf Cantina
10.2019 - 10.2022
Seasonal Bartender
Big Chill Beach Club
04.2019 - 10.2021
Manager
Crooked Hammock Brewery
10.2015 - 06.2022
Liberal Arts And General Studies
Wor-Wic Community College