Nieves Arballo
Grand Junction ,CO
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven track record in enhancing guest satisfaction through effective multitasking and team collaboration. Adept in cash handling and inventory management, consistently fostering positive guest interactions and loyalty in high-volume environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender/Barista
Bistro 317
Grand Junction, CO
10.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on menu items and restaurant protocols, fostering team collaboration.
- Collaborated with kitchen staff to ensure accuracy of orders and special requests.
- Handled cash transactions accurately and processed payments using point-of-sale systems.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Implemented suggestions for menu improvements based on guest feedback, boosting engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Manager/Co-Owner
Taqueria Guadalajara
Grand Junction, CO
02.2018 - 10.2025
- Supervised daily operations to enhance service quality and customer satisfaction.
- Trained staff on food safety standards and operational procedures, ensuring compliance.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed training materials for new employees, streamlining onboarding processes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Battle Mountain High School
Edwards, COSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Memory retention
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Supply restocking
Quality control
Food safety practices
Table bussing
Suggestive selling
Guest relations management
Point of sale operation
Dining area maintenance
Allergy awareness
Order management
Beverage preparation
Inventory management
Tableside etiquette
Guest seating
Table setting
Item promotion
Table setting knowledge
Ordering procedures
Foreign language proficiency
Food station setup
Menu presentation
Daily specials memorization
Food delivery
Food inspection
Front-of-house display creation
Wine service
Multitasking and organization
Food safety
Shift management
Menu item recommendation
Price memorization
Dish preparation
Responsible beverage service
Liquor, wine, and food service
POS operation
Calm demeanor
Food safety oversight
Effective customer upselling
Positive and professional
Positive guest interactions
Table resetting
Dining customer service
Hostess support
Server training
Team player
Reliable and responsible
Warm and friendly
Adaptable and flexible
Reliability
Multitasking
Problem-solving
Cool under pressure
Certification
Food Protection Manager Certification
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Elementary
Italian
Elementary
Timeline
Server/Bartender/Barista
Bistro 317
10.2025 - Current
Manager/Co-Owner
Taqueria Guadalajara
02.2018 - 10.2025
High School Diploma -
Battle Mountain High School