Kyle Craney
Puyallup
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
19
19
years of professional experience
Work History
Service Technician
The Plumbing and Drain Co
Tacoma, WA
06.2023 - Current
- Diagnosed plumbing issues using advanced diagnostic tools and techniques.
- Repaired and replaced faulty components in residential plumbing systems efficiently.
- Collaborated with team members to improve service call response times.
- Trained junior technicians on best practices for troubleshooting plumbing problems.
- Explained diagnostic findings to customers and outlined repair or service options.
- Managed customer interactions, ensuring satisfaction and clear communication of services performed.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
Field Supervisor
Hubbell Power Systems
Kent, WA
03.2018 - 06.2023
- Met with customers to resolve issues and build productive relationships.
- Completed site checks and leveraged computerized applications to document or record findings.
- Evaluated performance and progress, and made proactive adjustments.
- Planned and scheduled field activities according to set timelines and order of operations.
- Kept teams on task to complete milestones on time.
- Delivered new-hire orientation, training and ongoing educational programs to foster team development.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
Diesel Mechanic
Northwest Cascade
Puyallup, WA
08.2017 - 02.2018
- Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Used specialty equipment, standard tools and gauges to complete assessments and repairs.
- Ordered parts necessary for vehicle repairs and new installations.
- Documented findings and actions taken.
- Diagnosed mechanical problems for repair or replacement.
- Worked flexible hours across night, weekend and holiday shifts.
Plant Operator
Northwest Cascade
Pacific, WA
02.2016 - 08.2017
- Adjusted and maintained plant equipment for safety and performance.
- Recorded inside and outside process readings on daily log sheets.
- Conducted safety inspections and followed safety rules and procedures.
- Retained tank levels and flow rates to meet water demand.
- Adhered to EPA and OSHA regulations.
- Operated specialized tools, instruments and equipment for tests and maintenance.
- Followed plant safety procedures, rules and regulations.
- Oversaw plant treatment unit process, immediately identifying and mitigating Type issues.
Driver
Farwest Paint
Tukwila, WA
08.2015 - 02.2016
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Test Technician
FS-Elliott
Export, PA
11.2013 - 08.2015
- Provided recommendations for improvements in assembly or testing procedures.
- Attended training to gain knowledge of program needs for test failure diagnosis and repair.
- Collaborated with production department to resolve technical problems.
- Analyzed material to determine strength, stability and diagnose performance problems.
- Installed laboratory equipment and instrumentation for tests, research and process control.
- Performed mechanical troubleshooting to identify reliability issues with material.
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
Infantry Team Leader
US Army
Fort Drum, NY
05.2007 - 05.2012
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Led fire teams during battle drills and training exercises.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Trained in use of tear gas, passive ordnance and explosives.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Disciplined subordinates for rules infractions and poor performance.
- Trained soldiers on military structure, etiquette and environmental survival tactics.
- Instructed infantry skills at service schools and combat training centers.
- Recommended soldiers for promotion points and awards.
Education
GED - General Studies
Wenatchee High School
Wenatchee, WATechnical - Automotive Technology + Chassis Fabrication
Wyotech
Blairsville, PASkills
- Schedule development
- Operations planning
- Site preparation
- Effective communication
- Decision Making
- Dependable and Responsible
- Critical Thinking
- Teamwork and Collaboration
- Multitasking Abilities
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Timeline
Service Technician
The Plumbing and Drain Co
06.2023 - Current
Field Supervisor
Hubbell Power Systems
03.2018 - 06.2023
Diesel Mechanic
Northwest Cascade
08.2017 - 02.2018
Plant Operator
Northwest Cascade
02.2016 - 08.2017
Driver
Farwest Paint
08.2015 - 02.2016
Test Technician
FS-Elliott
11.2013 - 08.2015
Infantry Team Leader
US Army
05.2007 - 05.2012
Technical - Automotive Technology + Chassis Fabrication
Wyotech
GED - General Studies
Wenatchee High School
Software
Excel
,Outlook
,Microsoft
Personal Information
Title: Supervisor