David B. LeBrun, Jr.
Rockledge,FL
Summary
Accomplished Health Insurance Account Manager with 26 years of experience in agency, carrier, and brokerage environments. Licensed in Life, Health, and Variable Annuities, specializing in group benefits administration, renewals, compliance, and client service. Expertise in resolving complex service issues and adapting to regulatory changes while fostering strong client relationships.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Account Executive
Insurance Office of America
09.2020 - Current
- Deliver exceptional client service through proactive communication, anticipation of client needs, and timely resolution of service requests.
- Serve as a trusted advisor to clients by continually strengthening relationships, gathering feedback, and delivering value-added solutions.
- Identified and pursued new business and cross-sell opportunities, contributing to agency growth initiatives.
- Led account team by exemplifying strong work ethic, fostering positive attitude, and facilitating collaborative problem-solving.
- Direct daily workflow for Account Managers and Account Coordinators, including task delegation, performance monitoring, and coaching to ensure service standards are met.
- Partnered with producers to manage assigned book of business, consistently meeting performance standards for production, quality, service, and compliance while reducing errors and omissions exposure.
Insurance Account Manager
Brombacher Insurance, LLC
06.2012 - 08.2020
- Acted as the agency subject-matter expert and primary point of contact for healthcare reform and legislative compliance.
- Implemented benefit modifications to ensure compliance with state and federal regulatory changes.
- Manages claims, billing, enrollments, and eligibility corrections for assigned accounts.
- Developed competitive benefit proposals and conducted carrier comparisons to optimize client offerings.
- Conducted employee open enrollment meetings while processing renewals and COBRA updates to ensure seamless transitions.
Renewal, Enrollment, Service & Sales
Rogers Benefit Group
01.2007 - 05.2012
- Conducted sales, implementation, and enrollment meetings with employer groups.
- Assisted employers in navigating new business setup and renewal processes to streamline operations.
- Resolved escalated service issues and processed renewals to maintain client satisfaction and retention.
- Trained staff, brokers, and employers on carrier technology platforms.
- Informed brokers and employers of state and federal legislative updates to ensure compliance and awareness.
Account Manager
Beacon Enterprises
05.2005 - 01.2007
- Assisted with RFPs and coordinated renewals and open enrollments for largest account (1,200 members).
- Managed small group accounts, driving renewals and facilitating new product sales.
- Resolved complex claims, enrollment, and billing issues, ensuring client satisfaction and retention.
- Managed technology operations for COBRA administration.
Account Advisor
UnitedHealthcare
09.2003 - 05.2005
- Executed accurate and timely processing of enrollment and plan changes.
- Facilitated enrollment, billing, renewals, and claims for employers and brokers.
- Conducted onsite enrollment and renewal meetings.
- Partnered with high-volume account service call team to resolve client inquiries and issues.
Commercial Sales Coordinator / Billing Coordinator / Customer Service Rep
Health First, Inc.
08.2000 - 09.2003
- Managed broker/agent databases, ensuring timely and accurate commission payments.
- Assisted sales and account management teams in processing renewals and enhancing broker relations.
- Managed Medicare premium billing and reporting.
- Delivered high-level customer service while training new staff to improve team readiness.
Education
Associate of Arts -
Brevard Community College
12-2000
Skills
- Account Management & Client Retention
- Employee Benefits Administration
- Renewals & Open Enrollment
- Group Health & Ancillary Benefits
- Claims, Billing & Eligibility Resolution
- Healthcare Reform & Regulatory Compliance
- Broker & Employer Relations
- Proposal Development & Carrier Comparisons
- COBRA Administration
- Employee Education & Enrollment Meetings
- Technology & System Implementation
- Training & Mentorship
Certification
Life, Health, and Variable Annuity Insurance Licenses
Timeline
Account Executive
Insurance Office of America
09.2020 - Current
Insurance Account Manager
Brombacher Insurance, LLC
06.2012 - 08.2020
Renewal, Enrollment, Service & Sales
Rogers Benefit Group
01.2007 - 05.2012
Account Manager
Beacon Enterprises
05.2005 - 01.2007
Account Advisor
UnitedHealthcare
09.2003 - 05.2005
Commercial Sales Coordinator / Billing Coordinator / Customer Service Rep
Health First, Inc.
08.2000 - 09.2003
Associate of Arts -
Brevard Community College