Kyle Crowe
Las Vegas
Summary
A highly motivated and adaptable professional with a strong foundation in computer networking and IT infrastructure. My background in security operations has provided me with extensive experience in diagnosing and troubleshooting technical systems, identifying vulnerabilities, and implementing corrective actions. I possess a proven ability to work independently and as part of a team in dynamic, high-pressure environments, and I am physically capable of performing the demanding tasks required for a weekend and night shift role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SOC Officer - HEN
Allied Universal
Las Vegas
01.2024 - Current
- Performed system monitoring and operational maintenance on technical infrastructure to ensure continuous uptime and integrity. My responsibilities included diagnosing and addressing alerts from system alarms and sensors.
- Executed routine inspections and preventative maintenance tasks to identify and resolve potential issues with physical infrastructure, ensuring compliance with safety and operational standards.
- Maintained accurate logs of daily activities, incidents, and observations during shifts.
- Enforced compliance with regulatory standards and csrm policies.
- Ensured the security and confidentiality of sensitive information.
- Proficient with CCURE 9000, DCVM, FLIR, Smart PTT, in-house bug/gut reporting of physical/software/hardware, IRIS scans, and a large portion of Google applications.
Agent
Charlie Mike Protection
Las Vegas
09.2024 - 01.2025
- Conducted regular inspections of the premises, identifying potential safety hazards which helped maintain a secure environment for guests and staff.
- Managed physical security operations, which involved effectively handling challenging situations and enforcing safety procedures to ensure guest safety and comfort.
- Developed customer relationships and ensured satisfaction with services.
Security Officer Supervisor
Allied Universal
Valencia
08.2016 - 12.2023
- Supervised security personnel and coordinated daily operations for effective coverage.
- Participated in interviews for new hires as well as disciplinary hearings for existing personnel.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Led team meetings to discuss security strategies, updates, and best practices regularly.
Education
Associate of Science - Computer Networking
College of The Canyons
Valencia, CA12-2019
Associate of Science - Fire Technology
College of The Canyons
Valencia, CA12-2017
High School Diploma -
Options For Youth
Burbank06-2003
Skills
- System Diagnostics & Troubleshooting: Experienced in conducting root cause analysis and troubleshooting technical issues with hardware and software, leading to a 30% reduction in repeat incidents
- Operating Systems & Networking: Foundational knowledge of networking protocols and computer systems, backed by an Associate's degree in Computer Networking and ongoing CompTIA A certification
- Physical Infrastructure Maintenance: Skilled in performing inspections and preventative maintenance on physical assets and systems to ensure operational integrity and compliance with safety standards
- Specialized Technical Tools: Proficient with platforms like CCURE 9000 and DCVM for access control and system management, and experienced with in-house bug reporting software BUG/GUTS
Certification
04/2024 - Google Project Management - Coursera -V52Q3AHOEkS8
09/2024 - Google Cyber Security - Coursera -3E5ORRH2XXT6
01/2024 - OSHA 10 - OSHA
12/2019 - Computer Networking - College of the Canyons
Comp TIA A+ In Progress
Timeline
Agent
Charlie Mike Protection
09.2024 - 01.2025
SOC Officer - HEN
Allied Universal
01.2024 - Current
Security Officer Supervisor
Allied Universal
08.2016 - 12.2023
Associate of Science - Computer Networking
College of The Canyons
Associate of Science - Fire Technology
College of The Canyons
High School Diploma -
Options For Youth
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