Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Kyle Brown
Oklahoma City,OK
Work Preference
Summary
Dynamic sales and customer service representative with over 25 years of proven experience in driving results and enhancing customer satisfaction. Recognized for exceptional communication skills and a strong track record of achievements, demonstrating a solid work ethic and commitment to excellence. Known for reliability, punctuality, and a collaborative spirit, capable of leading and supporting team initiatives. Eager to embrace new challenges and continuously learn, fueled by an unwavering desire to succeed in every endeavor.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Outside Sales Manager/ Key Account & Customer Relations Manager
Metal Supermarkets
04.2021 - Current
- Team leadership; provide guidance, support and management to sales representatives.
- Client relations; Build and maintain relationships with clients in accordance with my role as account relations manager.
- Market analysis; Analyze market trends and competitor activity.
- Sales Strategy Development; Implement sales strategies and account penetration to drive revenue and market share.
- Performance Tracking; Monitor sales performance, set targets and adapts strategies to meet or exceed goals.
- Training and Development; Coach sales team members on techniques, product knowledge and customer engagement.
Personal Medical Recovery
Multiple Eye Surgeries
02.2017 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Restaurant Sales/School and State Contract Sales
U.S Foods
12.2013 - 02.2017
- Confer with Potential customers regarding needs and Advise Customers.
- Recruitment of Sales Representatives.
- Motivation of sales reps by implementing quota achievements strategies.
- Sales Training.
- Cold calling.
- Coordinated trade shows.
- Brokered brand awareness through sales initiatives.
Regional Sales Manager
JD Thompson and Associates
01.2007 - 06.2013
- Plan and Direct Staffing, Training.
- Performance evaluation.
- Sales Training.
- Organize and Direct Meetings.
- Submit bids.
- Coordinate trade shows.
Regional Sales Manager
Neighbors Coffee
01.1994 - 01.2007
- Responsible for 5 sales territories (over 600 customers + 1 million in revenue attained growth)
- Drive growth in each sales territory.
- Exceed yearly sales targets in new customers and account penetration.
- Awarded Sales Manager of the year.
Education
Associates Degree - Business Management
Oklahoma Wesleyan University
Bartlesville, OkAssociate Of Business Administration - Business Administration And Management
University of Central Oklahoma
Edmond, OkUniversity of Oklahoma
Norman, OkSkills
- Sales and Marketing
- Speaking Engagements
- Account Penetration
- Trade Show Expertise
- Social
- Perceptiveness
- Service Orientation
- Time Management
- Customer and Personal Service
- Active Listening
- Administration and Management
- Critical Thinking
Additional Information - Achievements
- All Conference Scholarship Athlete
- Active attendee at numerous Toast Master Events
Accomplishments
Worked with Rabbinic Authority of New York to fly a Rabbi into town, have our facility prepped and ready, paperwork abd documents must be ready. Flew him 1st class(required). I was his host throughout visit. I precipitated his visit by letting ownership know of need for Kosher Certification to sell our products on the East and West Coasts.
We successfully received our Certification.
Certification
Time Management-Online
Public Speaking/Toastmasters
Timeline
Outside Sales Manager/ Key Account & Customer Relations Manager
Metal Supermarkets
04.2021 - Current
Personal Medical Recovery
Multiple Eye Surgeries
02.2017 - 04.2021
Restaurant Sales/School and State Contract Sales
U.S Foods
12.2013 - 02.2017
Regional Sales Manager
JD Thompson and Associates
01.2007 - 06.2013
Regional Sales Manager
Neighbors Coffee
01.1994 - 01.2007
Associates Degree - Business Management
Oklahoma Wesleyan University
University of Oklahoma
Associate Of Business Administration - Business Administration And Management
University of Central Oklahoma