Kyle Dillingham
Swampscott, MA
Summary
Accomplished General Manager dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager at Vertex Pharmaceuticals LC1
Flik Hospitality
10.2019 - Current
- Develop partnerships with clients and vendors
- Implement and carry out short and long term projects
- Oversee and execute onsite events
- Hiring, training new and current associates
- Manage daily financials, Corporate Cards, P&L Sheets
Loft & Event Manager at TD Garden
Delaware North Companies
09.2017 - 10.2019
- -Build strong relationships with Celtics & Bruins Corporate teams & outside vendors
- -Oversee daily operations of premium lofts & private event spaces for Bruins, Celtics and concerts.
- -Inventory & purchasing management
- -Manage premium catering for all NHL, NBA, media and musical talent.
- -Plan and organize all VIP events for Jacobs Family and Boston Bruins President & Family.
- -Work with Bruins & Celtics Marketing Teams to support team events
Assistant Suites Manager
Madison Square Garden
01.2015 - 01.2017
- -Manage client orders
- -Work with Rangers and Knicks marketing teams to create unique events for guests
- -Inventory for luxury suites, Madison Club & Delta Club
- -Oversee daily maintenance of suites and premium areas
Assistant Concierge
Gurney’s Montauk
01.2011 - 01.2015
- -Assist with checking in and checking out guests, room service & valet
- -Work with banquet team to carry out meetings & conferences
- -Training new associates
- -Assist with guest requests such as room service, transportation, and local activities.
Education
Advertising and Marketing Communications BA -
Cortland State University
Advertising & Marketing AAS - undefined
Fashion Institute of Technology
Skills
- Proficient in Spanish
- Highly organized and punctual
- Union & CBA Experience
- Google Apps suite
- Microsoft Office Suite
- Concur Expense Reporting
- Foodservice recordkeeping
- Waste reduction
- Food safety compliance
- Health inspections
- Inventory management
- Menu development
Accomplishments
Best New Account 2021: Vertex Pharmaceuticals LC1
2023 Flik Hospitality President's Award
2025 Outstanding Vendor Award
Certification
- ServSafe Certified
- T.I.P.S. Certified
Languages
Spanish
Professional Working
Timeline
General Manager at Vertex Pharmaceuticals LC1
Flik Hospitality
10.2019 - Current
Loft & Event Manager at TD Garden
Delaware North Companies
09.2017 - 10.2019
Assistant Suites Manager
Madison Square Garden
01.2015 - 01.2017
Assistant Concierge
Gurney’s Montauk
01.2011 - 01.2015
Advertising & Marketing AAS - undefined
Fashion Institute of Technology
Advertising and Marketing Communications BA -
Cortland State University