Kyle Duke
Little Elm
Summary
Dynamic Agile Coach and Tax Analyst Programmer with established success at Intuit Incorporated. Specialist in Agile methodologies and process enhancement, effectively guiding teams to boost efficiency and deliver impactful tax software solutions. Acknowledged for leadership in cultivating collaboration and advancing strategic partnerships, yielding substantial project success and client satisfaction.
Overview
24
24
years of professional experience
Work History
Tax Analyst Programmer (Contract)
INTUIT INCORPORATED
Plano
08.2024 - 02.2025
- Developed Lacerte, a professional tax software using Java, GIT, and various proprietary applications
- Interpreted state tax law, forms, and instructions to ensure correct tax calculations.
Agile Coach
TAXACT INCORPORATED
Irving
01.2023 - 01.2024
- Company Overview: Bulcora and Taxwell parent companies
- Guided up to 8 development teams in Agile principles and practices.
- Educated managers and senior leaders in Agile management.
- Helped expand Agile principles into Drake software development.
- Bulcora and Taxwell parent companies
Senior Scrum Master
TAXACT INCORPORATED
Irving
01.2021 - 01.2023
- Company Overview: Bulcora and Taxwell parent companies
- Guided 5 teams in Agile principles and practices, including Agile at scale using principles of SAFe guidelines and practice.
- Implemented IP planning practices.
- Moved into Devops and SRE team areas.
- Bulcora and Taxwell parent companies
Scrum Master
TAXACT INCORPORATED
Irving
01.2018 - 01.2021
- Company Overview: Bulcora and Taxwell parent companies
- Guided 3 teams in Agile principles and practices.
- Assisted in the transition of a department of 120 persons from Waterfall, predictive development to Agile development using Scrum and Kanban frameworks.
- Helped deliver 2-3 million dollar Expert Help functionality.
- Bulcora and Taxwell parent companies
Scrum Master/ Senior Tax Analyst
INTUIT INCORPORATED
Plano
01.2013 - 01.2018
- Guided pilot 10 person Agile Development team proving effectiveness of Agile in the tax development industry as well as assisting transition of department of 120 persons from Waterfall, predictive development to Agile development using Scrum and Kanban frameworks.
- Guided three concurrent Lacerte software development teams as Scrum Master, reinforcing Agile principles and assisting teams to adopt Scrum processes including planning sessions, huddles, review, retrospectives.
- Onboarded new hires in tax development tools, agile mindset, and methodologies.
- Established Centers of Excellence to provide inter team best practice shares and implementation.
Senior Tax Analyst
INTUIT INCORPORATED
Plano
01.2010 - 01.2013
- Designed and implemented a department wide tax development workflow process and tracking tool increasing efficiency and work balancing across teams.
- Drove and implemented initial separately filed Ohio city electronic filing offering providing increased marketing tools and helping retain roughly $200,000 in revenue from OH preparers.
- Lead a customer conversion team which enabled clients to switch from CSI to Lacerte without having to re-enter vital data.
- Responsible for hiring, performance evaluation, and goal progression of employees on the project.
- Recognized by Tandem Coaching for excellence in leading restrospectives and Scrum Master capabilities (https://tandemcoachingacademy.com/tag/retrospectives/)
Lacerte Tax Analyst
INTUIT INCORPORATED
Plano
01.2004 - 01.2010
- Served as Team Lead for speed development team.
- Partnered with the Support department to better understand and resolve customer needs.
Education
B.A. - Business Management
Texas A&M University
01.2001
Skills
- Leadership and team building
- Agile methodologies
- Process improvement and change management
- Coaching and mentoring
- Training and facilitation
- Strategic partnerships
- Collaboration and conflict resolution
- Tax software development
- Tax law interpretation
- Data analysis
Training
- SCRUM ALLIANCE, Certified Scrum Master
- SAFe, Scrum Master
- SAFe, DevOps Practitioner
Volunteer Experience
- Little Elm High School Executive Booster Club, Little Elm, TX, 01/01/23, 12/31/25, President
- Little Elm High School Soccer Booster Club, Little Elm, TX, 01/01/21, 12/31/25
- Little Elm Area Youth Soccer Association, Little Elm, TX, 01/01/12, 12/31/17, President
Timeline
Tax Analyst Programmer (Contract)
INTUIT INCORPORATED
08.2024 - 02.2025
Agile Coach
TAXACT INCORPORATED
01.2023 - 01.2024
Senior Scrum Master
TAXACT INCORPORATED
01.2021 - 01.2023
Scrum Master
TAXACT INCORPORATED
01.2018 - 01.2021
Scrum Master/ Senior Tax Analyst
INTUIT INCORPORATED
01.2013 - 01.2018
Senior Tax Analyst
INTUIT INCORPORATED
01.2010 - 01.2013
Lacerte Tax Analyst
INTUIT INCORPORATED
01.2004 - 01.2010
B.A. - Business Management
Texas A&M University
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