Kyle Fleshman
Marietta,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
Overview
4
4
years of professional experience
Work History
Tour Guide
Breakwater Adventures
05.2023 - 08.2023
- Guided groups of up to 6 people on scheduled tours.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Established positive relationships with tour members through fun and engaging conversation.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
Laborer
Pyramid Builders Inc.
05.2019 - 08.2022
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
Master of Arts - Psychology
Marietta College
Marietta, OH05.2025
Bachelor of Arts - Psychology
Marietta College
Marietta, OH05.2023
Skills
- Creative Solutions
- Customer Engagement
- Safety Procedures
- Public Speaking
- Conflict Mediation
- Group Management
- Team Rapport
- Educate Visitors
Timeline
Tour Guide
Breakwater Adventures
05.2023 - 08.2023
Laborer
Pyramid Builders Inc.
05.2019 - 08.2022
Master of Arts - Psychology
Marietta College
Bachelor of Arts - Psychology
Marietta College
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