
Operations and Business Development Leader with more than 25 years of experience leading retail operations, managing teams of 60+ employees, driving revenue growth, and improving organizational performance. Proven success overseeing multimillion-dollar business units, increasing profitability, controlling labor costs, developing high-performing teams, and delivering exceptional customer service. Combines extensive operational leadership experience with a strong track record in business development, sales, and building long-term customer relationships.
Operations Management
Business Development
Strategic Planning
Revenue Growth
Team Leadership
Staff Development
Recruiting & Hiring
Budget & P&L Management
Forecasting
Process Improvement
Performance Management
Customer Retention
Contract Negotiation
Project Coordination
Change Management