Kyle Francis
Wilburton
Overview
10
10
years of professional experience
Work History
Custodian
CYS ( NAF)
McAlester, OK
12.2024 - Current
- Maintained cleanliness and organization of facilities to ensure safety and comfort for patrons.
- Operated cleaning equipment and tools effectively to uphold high sanitation standards.
- Assisted in waste management by properly disposing of materials according to regulations.
- Collaborated with team members to streamline cleaning processes and enhance efficiency.
- Conducted routine inspections of premises to identify maintenance needs and report issues promptly.
- Implemented best practices for chemical usage, ensuring compliance with safety guidelines.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Juvenile Detention Officer
Sequoyah Enterprises
Talihina, OK
08.2024 - 01.2025
- Monitored juvenile behavior to ensure safety and compliance with facility regulations.
- Implemented de-escalation techniques to manage conflicts and maintain order.
- Conducted daily inspections of living areas for safety and sanitation compliance.
- Assisted in the development and facilitation of recreational programs for youth engagement.
- Documented incidents and behavioral reports accurately for review by supervisory staff.
- Maintained accurate records of resident attendance, activities, and disciplinary actions for case management purposes.
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Ranch Hand
Scott Ranch
Wilburton, OK
01.2022 - 08.2024
- Operated and maintained various farm equipment to ensure optimal functionality.
- Assisted in daily feeding and care of livestock, enhancing animal health and productivity.
- Monitored pasture conditions and implemented effective grazing strategies for sustainable land use.
- Supported harvest operations by preparing fields and collecting produce efficiently.
- Conducted routine maintenance on fences and facilities to promote a safe working environment.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Mental Health Technician
Oklahoma Department of Mental Health and Substance Abuse
McAlester, OK
10.2020 - 02.2021
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized treatment plans for patients.
- Supported therapeutic activities and engaged patients in group sessions.
- Documented patient progress and maintained accurate records consistently.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Laborer
Oklahoma Parks and Recreation
Wilburton, OK
03.2020 - 02.2021
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
Correctional Officer
Oklahoma State Penitentiary
McAlester, OK
05.2019 - 01.2020
- Monitored inmate behavior to ensure compliance with facility regulations.
- Conducted regular inspections of facilities for safety and security hazards.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Dormitory Staff
Jones Academy
Hartshorne, OK
07.2018 - 02.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced client satisfaction by providing personalized support and promptly addressing inquiries.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Housekeeper
CNHSA
Talihina, OK
06.2016 - 05.2018
- Developed efficient cleaning schedules to enhance productivity across multiple facilities.
- Implemented inventory management practices for cleaning supplies, reducing waste significantly.
- Conducted regular inspections of facilities, identifying areas for improvement and addressing issues promptly.
- Led initiatives aimed at improving guest satisfaction through enhanced cleanliness and organization standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
Education
High School Diploma - General Studies
Wilburton High School
Wilburton, OK05.1999
Accomplishments
Certificate of Appreciation for support of Armed Forces Day Luncheon May 8, 2025. Signed Col.Gabriel W. Pryor.
Timeline
Custodian
CYS ( NAF)
12.2024 - Current
Juvenile Detention Officer
Sequoyah Enterprises
08.2024 - 01.2025
Ranch Hand
Scott Ranch
01.2022 - 08.2024
Mental Health Technician
Oklahoma Department of Mental Health and Substance Abuse
10.2020 - 02.2021
Laborer
Oklahoma Parks and Recreation
03.2020 - 02.2021
Correctional Officer
Oklahoma State Penitentiary
05.2019 - 01.2020
Dormitory Staff
Jones Academy
07.2018 - 02.2019
Housekeeper
CNHSA
06.2016 - 05.2018
High School Diploma - General Studies
Wilburton High School