Kyle Harrison
Mount Juliet,TN
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
6
6
years of professional experience
Work History
Banquet Chef
Richland Country Club
06.2019 - 02.2023
- Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
- Managed production by adhering to preparation, plating and presentation standards and following safety regulations to deliver top quality food.
- Set up and broke down kitchen for service.
Customer Support Associate
Twitter
12.2016 - 05.2019
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
Education
No Degree - Computer Engeneering
ITT Technical Institute
Spokane, WA06.2016
High School Diploma -
Lee V. Pollard
Corona, CA06.2012
Skills
- Production Preparation
- Staff Oversight
- Complex Problem-Solving
- Customer Needs Assessments
- Professional Telephone Demeanor
- Documentation
- Shipping Procedures Understanding
- Document Control
- Active Listening
Timeline
Banquet Chef
Richland Country Club
06.2019 - 02.2023
Customer Support Associate
Twitter
12.2016 - 05.2019
No Degree - Computer Engeneering
ITT Technical Institute
High School Diploma -
Lee V. Pollard
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