Kyle Harrison
Mount Juliet,TN
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
6
6
years of professional experience
Work History
Banquet Chef
Richland Country Club
06.2019 - 02.2023
- Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
- Managed production by adhering to preparation, plating and presentation standards and following safety regulations to deliver top quality food.
- Set up and broke down kitchen for service.
Customer Support Associate
Twitter
12.2016 - 05.2019
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
Education
No Degree - Computer Engeneering
ITT Technical Institute
Spokane, WA06.2016
High School Diploma -
Lee V. Pollard
Corona, CA06.2012
Skills
- Production Preparation
- Staff Oversight
- Complex Problem-Solving
- Customer Needs Assessments
- Professional Telephone Demeanor
- Documentation
- Shipping Procedures Understanding
- Document Control
- Active Listening
Timeline
Banquet Chef
Richland Country Club
06.2019 - 02.2023
Customer Support Associate
Twitter
12.2016 - 05.2019
No Degree - Computer Engeneering
ITT Technical Institute
High School Diploma -
Lee V. Pollard
Similar Profiles
Brandon BergBrandon Berg
Manager at Richland Country ClubManager at Richland Country Club
Evan JaegerEvan Jaeger
Grille Server at Richland Country ClubGrille Server at Richland Country Club
Claire SchumannClaire Schumann
Lifeguard at Richland Country ClubLifeguard at Richland Country Club
Sloan DuggerSloan Dugger
Pool Supervisor and Bartender at Richland Country ClubPool Supervisor and Bartender at Richland Country Club
Zander RosenbaumZander Rosenbaum
Assistant Kitchen Manager at Jb's Pour HouseAssistant Kitchen Manager at Jb's Pour House