Open To Work
Kyle Hefkin
West Palm Beach,FL
Summary
Dynamic sales leader with a proven track record, driving profits in annual revenue through strategic market penetration and relationship building. Expert in data analytics and project management, fostering high-performing teams while enhancing profitability and customer satisfaction. Adept at leveraging Salesforce to optimize sales processes and achieve business growth. Retired Division 1 Collegiate Athlete
Overview
12
12
years of professional experience
Work History
Regional Director of Sales
Sports Entertainment
09.2021 - 09.2024
- Led a high-performing sales team of 20+ members, achieving annual revenue targets of $5mm
- Developed and executed strategic sales plans to penetrate new markets, resulting in a positive increase in market share annually
- Collaborated with marketing department to create targeted promotional campaigns that increased brand visibility and generated positive growth in sales annually
- Established strong relationships with key clients and industry partners, resulting in repeat business and referrals
- Analyzed market trends and competitor activities to identify new business opportunities and adjust sales strategies accordingly
- Conducted regular performance evaluations for the sales team, providing constructive feedback for professional development purposes
- Developed pricing strategies based on market research and competitive analysis to maximize profitability while maintaining customer satisfaction levels
General Manager
Hoppin'
Charlotte, North Carolina
02.2018 - 03.2021
- Managed operations of top-ranked self-serve taproom in USA.
- Developed positive workplace culture, promoting staff career advancement.
- Maintained compliance with health and safety regulations per state law.
- Oversaw daily operations, focusing on staff management and customer service.
- Implemented cost-saving measures, reducing operational expenses significantly.
- Formulated strategic plans to drive business growth and enhance profitability.
- Led team of over 20 employees, ensuring productivity through training and support.
- Cultivated relationships with stakeholders to strengthen business partnerships.
Inside Sales Representative
MapAnything
Charlotte, North Carolina
10.2017 - 02.2020
- Exceeded monthly sales targets through strategic prospecting and lead generation initiatives.
- Cultivated strong relationships with key accounts, boosting repeat business positively.
- Leveraged CRM software to track customer interactions and manage leads efficiently.
- Conducted product demonstrations, communicating features and benefits effectively to potential clients.
- Negotiated pricing agreements, ensuring profitability while maintaining customer satisfaction.
Hospitality Bar Manager
Still Life Night Club
Raleigh, NC
01.2013 - 01.2017
- Oversaw all aspects of bar operations, including inventory management, staff scheduling, and customer service
- Developed and implemented a comprehensive cocktail menu that increased sales.
- Trained and mentored a team of 40+ bartenders on drink preparation techniques, customer service skills, and upselling strategies
- Implemented cost-saving measures in purchasing and inventory control, resulting in a reduction in beverage costs
- Collaborated with the kitchen staff to ensure seamless coordination between food and beverage service
- Maintained high standards of cleanliness and organization behind the bar area to comply with health regulations
- Created an engaging atmosphere for customers by curating music playlists and coordinating live entertainment events
- Managed vendor relationships to negotiate favorable pricing for alcohol purchases while maintaining quality standards
Education
Bachelor of Science - Exercise Science, Business Management
East Carolina University
Skills
- AI and content creation
- Data analytics
- Video editing
- Inside sales
- Digital marketing
- Profit and loss management
- Salesforce proficiency
- Search engine optimization (SEO)
- Project management
Honors And Awards
Track & Field Scholarship Student-Athlete/Team Captain, East Carolina University
Timeline
Regional Director of Sales
Sports Entertainment
09.2021 - 09.2024
General Manager
Hoppin'
02.2018 - 03.2021
Inside Sales Representative
MapAnything
10.2017 - 02.2020
Hospitality Bar Manager
Still Life Night Club
01.2013 - 01.2017
Bachelor of Science - Exercise Science, Business Management
East Carolina University