Kyle Helmke
Park City,UT
Summary
Adaptable and enterprising supervisor with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mechanic/Parts and Sales Associate
Northstar
02.2022 - Current
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Assisted customers in finding appropriate parts promptly.
- Provided motocross athletes with my personal insight with recommendations for motorcycles and parts.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Lift Supervisor
Woodward Park City
12.2019 - 07.2021
- Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
- Ensured customer satisfaction warranting quality customer experience
- Dealt with various dissatisfied customers teaching myself how to combat these situations
- Worked flexible hours; night, weekend, and holiday shifts.
Keyholder
Pearl Izumi
11.2018 - 05.2019
- Coordinated with coworkers to ensure customer satisfaction
- Restocked, cleaned, and performed closing duties
- Handled 10-20 calls per day to address customer inquiries and concerns
Education
Bachelor of Science - Aviation Technology
Utah State University
Logan, UT12.2024
High School Diploma -
Park City High School, Utah State University
Park City, UT12.2021
Skills
- Priority management
- Staff Management
- Operations management
- Project Management
- Vehicle inspections
- Vehicle test drives
- Mechanical Systems
- Motorcycle repair
- Diagnostics
- Auto and engine repair
- Performance Tuning
Additional Information
- Customer Service
- Ability to Work in a Team Leadership Communication
Certification
- Private and Instrument Rated Pilot
- Open Water Dive Certification
- Motorcycle License
Timeline
Mechanic/Parts and Sales Associate
Northstar
02.2022 - Current
Lift Supervisor
Woodward Park City
12.2019 - 07.2021
Keyholder
Pearl Izumi
11.2018 - 05.2019
Bachelor of Science - Aviation Technology
Utah State University
High School Diploma -
Park City High School, Utah State University
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