Summary
Overview
Work History
Education
Skills
Certification
Affiliations
ADDITIONAL INFORMATION
LEADERSHIP EXPERIENCE
Timeline
Generic

Kyle Hetrick

Orlando,FL

Summary

Results-driven professional with extensive experience in education, sales, and philanthropy. Demonstrates strong leadership and communication skills, effectively engaging stakeholders to achieve organizational objectives. Proven track record of critical thinking and creativity in fast-paced environments, consistently delivering high-quality work under pressure. Committed to service excellence and fostering relationships, with a focus on long-term growth opportunities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Education

Sylvan Learning Center
Ocoee, Florida
01.2025 - 06.2025
  • Oversaw various education programs and curricula providing teacher coaching and professional development.
  • Built strong relationships with families and community members to promote continued enrollment of students.
  • Hired, trained, and developed teachers in proprietary teaching methods and pedagogy.

Warehouse Team Member

The Salvation Army Thrift Store
New Orleans
06.2024 - 12.2024
  • Responsible for increasing sorting room output by more than 25% and thrift store clothing stock by more than 20%.
  • Trained new employees in the sorting room and store procedures and policy.
  • Sorted, hung, and moved over $750,000 worth of product in six months with 33% fewer than average manhours.

Area Command Assistant

The Salvation Army Area Command
Biloxi, MS
02.2024 - 06.2024
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Expanded community outreach to collect donation items and distribute food monthly. Worked closely with community Mayor to plan and execute collection and distribution.

Corps Program Assistant

The Salvation Army
Fort Walton Beach, FL
11.2023 - 02.2024
  • Planned and coordinated day-to-day and special program activities.
  • Oversaw hiring and training of seasonal employees for Christmas Season.
  • Collected, counted, and reported financial donations daily for Christmas Kettle Season.

Corps Mission Associate

The Salvation Army
Fort Myers, FL
11.2022 - 11.2023
  • Subscribed to, adhered to, and shared the Doctrines, Mission, and Positions of The Salvation Army.
  • Restarted, developed "Night Watch" and led a weekly feeding program at night serving 100 hot meals each outing.
  • Led a team of 10 volunteers weekly on "Night Watch Missions," engaging over 100 members of the homeless community each week.
  • Served as an evangelist to the community and constituency of the Corps.
  • Developed and lead worship services and ministerial programs and provided spiritual guidance and leadership.
  • Assisted Corps Officers in planning, coordinating, administrating, monitoring, evaluating, and developing the day-to-day operations of the Corps.

Intake Coordinator/Beneficiary Service Representative

The Salvation Army Adult Rehabilitation Center
Orlando, FL
01.2022 - 11.2022
  • Conducted interviews and screening of new intakes to determine eligibility to enter the program and completed paperwork to prepare proper record keeping.
  • Served as a liaison to outside agencies as well as probation officers, courts, lawyers, and family members in applying for social security, food stamps, identification and other documents.
  • Increased population of the program, serving as many individuals as possible, keeping the residence full 80% of the time.
  • Provided opportunities for program participants to volunteer, engage with others on maintaining sobriety, and enhanced their spiritual wellbeing and understanding.

Dispatcher

The Salvation Army Adult Rehabilitation Center
Orlando, FL
05.2021 - 01.2022
  • Served as liaison between phone operators, truck drivers, donors, and transportation supervisor.
  • Developed methods and procedures to maximize phone room efficiency and trained new workers regularly.
  • Problem solved route issues daily with drivers using GPS software.
  • Oversaw 8-10 routes throughout Orlando daily.

Director of Benefits and Solutions Management

American Income Life
Melbourne, FL
07.2020 - 12.2020
  • Oversaw no-cost benefits and whole life insurance policies for various professionals throughout Florida.
  • Developed leads for representatives to deliver benefits.
  • Provided families with protection plans beyond their work benefits that last their entire life.

Middle School Science Teacher

West Point Public Schools
West Point, VA
07.2019 - 06.2020
  • Boosted student participation through the implementation of interactive group activities and peer collaboration exercises.
  • Established clear classroom expectations and maintained consistent discipline to promote an orderly and focused learning atmosphere.
  • Served as a School Leadership Team Member.
  • Sponsored the Ukulele Club and Students Without Drugs Club.

High School Biology and Genetics Teacher

Newport News Public Schools
Newport News, VA
07.2017 - 07.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased overall Virginia Standards of Learning Assessment pass rate of biology class students by 25% over two years.
  • Served as a National Honor Society Advisory Council Member, Co-chaired the Science National Honor Society, and founded the Ukulele Club.
  • Planned and led a trip with high school students to Ecuador and the Galapagos Islands for an 11-day ecological and cultural learning experience.

7th Grade Life Science Teacher

Hampton City Public Schools
Hampton, VA
08.2012 - 06.2017
  • Oversaw the Middle School Science Department and led efforts that resulted in the school becoming fully accredited in science. Overall science achievement increased by over 30%.
  • Awarded the 2016 School and City-Wide Middle School Teacher of the Year.
  • Active member of the Leadership Team.
  • Planned and led a trip with middle school students and parents to Costa Rica during the summer of 2015 for an 8-day science and cultural learning experience.

Education

M.S. - Education Leadership

Old Dominion University
Norfolk, Virginia
05.2015

B.S. - Secondary Life Science Education

Miami University
Oxford, Ohio
05.2012

Skills

  • Critical thinking
  • Relationship building
  • Public speaking
  • Conflict resolution
  • Strategic planning
  • Team motivation and collaboration
  • Recruitment and hiring
  • Team building
  • Communication skills
  • Adaptability and flexibility
  • Computer proficiency

Certification

  • Google Certified Educator Level 1.
  • Basic Life Support and CPR certified.

Affiliations

  • Lead 15-20 Salvation Army volunteers weekly on Christ centered missions throughout Orlando to deliver food and essentials to those in need.
  • Sunday Bible School Teacher at The Salvation Army Orlando Corps.
  • Volunteer youth teacher and supervisor at The Salvation Army.
  • Accumulated over 150 hours of community service each of the past 4 years.

ADDITIONAL INFORMATION

  • Lived eight years as an expat student and student teacher.
  • Continually develop artistic skills with multiple media.
  • Play the guitar, ukulele, and didgeridoo frequently.

LEADERSHIP EXPERIENCE

  • Gators Presidential Scholars Academy Lead Teacher, 2013, 2016, Hunter B. Andrews PreK-8 School, Hampton, Virginia.
  • Science Instructional Leader, Hunter B. Andrews PreK-8 School, Hampton, Virginia.
  • Virginia Association of Science Teachers Middle School Representative Board Member, School Leadership Team Member, 2012, 2016.
  • Director of the Board, Sister Cities of Hampton, 2018, 2019, Engaged with the executive board to foster and promote friendly relations and mutual understanding between the community of Hampton, Virginia and the citizens of four international sister cities.
  • Director of Education for Sylvan Learning Center
  • Led various Bible Study groups and have worked as an apprentice pastor for the past three years, leading community ministry efforts and occasionally the Sunday morning message.

Timeline

Director of Education

Sylvan Learning Center
01.2025 - 06.2025

Warehouse Team Member

The Salvation Army Thrift Store
06.2024 - 12.2024

Area Command Assistant

The Salvation Army Area Command
02.2024 - 06.2024

Corps Program Assistant

The Salvation Army
11.2023 - 02.2024

Corps Mission Associate

The Salvation Army
11.2022 - 11.2023

Intake Coordinator/Beneficiary Service Representative

The Salvation Army Adult Rehabilitation Center
01.2022 - 11.2022

Dispatcher

The Salvation Army Adult Rehabilitation Center
05.2021 - 01.2022

Director of Benefits and Solutions Management

American Income Life
07.2020 - 12.2020

Middle School Science Teacher

West Point Public Schools
07.2019 - 06.2020

High School Biology and Genetics Teacher

Newport News Public Schools
07.2017 - 07.2019

7th Grade Life Science Teacher

Hampton City Public Schools
08.2012 - 06.2017

M.S. - Education Leadership

Old Dominion University

B.S. - Secondary Life Science Education

Miami University