Kyle Hirschey
Breckenridge,MN
Summary
Results-driven Regional Service Manager/Engineer with strong skills in team leadership and customer service. Established trust-based client relationships and mentored junior staff to enhance team performance and operational efficiency.
Accomplished professional with extensive experience in robotic systems and service management. Known for exceptional technical expertise and commitment to solving complex challenges, ensuring operational excellence and client loyalty.
Overview
31
31
years of professional experience
Work History
Regional Service Manager
Acieta
03.2014 - Current
- Established strong client relationships, fostering trust and loyalty through proactive communication strategies.
- Mentored junior staff, promoting knowledge sharing and skills development within the team.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Continue on site robotic systems integration at Bobcat facilities.
Robotic Systems Engineer
Ellison Technologies Automation
01.2004 - 03.2014
- Served as an embedded on site resource at Bobcat Manufacturing facilities, Bismarck, Gwinner, Wahpeton.
- A wide range of responsibilities included Bobcat Engineering support and robotic programming and development, installations and training operators.
- Provided near instant support for down production (robotic) lines.
Manufacturing Maintenance Technician
Imation/3M
01.1997 - 09.1998
- Diagnosed and repaired mechanical and electrical issues in manufacturing equipment to ensure operational efficiency.
- Conducted routine preventive maintenance on machinery, reducing downtime and extending equipment life.
- Automated case packing lines, injection molding and automated assembly lines for data cartridges and 3.5 inch disketts.
Robotic System Engineer
Automated Concepts
04.1995 - 01.1997
- Develop and Build custom automation cells for customers through out the United States.
- Specialties include Mig welding, Machine tending and Palletizing.
- Travel to customers facilities for install and run offs.
Education
Associate of Science - Robotics And Automation
Central Lakes Collage
Staples, MN05-1995
No Degree - Aircraft And Power Plant
Northland Community & Technical College
Thief River FallsSkills
- Master certification in Fanuc robotics
- Sales support
- Collaborative teamwork
- Effective team leadership
- Problem-solving abilities
- Self motivation
Timeline
Regional Service Manager
Acieta
03.2014 - Current
Robotic Systems Engineer
Ellison Technologies Automation
01.2004 - 03.2014
Manufacturing Maintenance Technician
Imation/3M
01.1997 - 09.1998
Robotic System Engineer
Automated Concepts
04.1995 - 01.1997
Associate of Science - Robotics And Automation
Central Lakes Collage
No Degree - Aircraft And Power Plant
Northland Community & Technical College