Kyle Hooley
East Taunton
Summary
An automotive recovery professional with solid background in vehicle towing and roadside assistance. Known for reliable service and ability to handle diverse towing scenarios effectively. Exceptional team collaborator who adapts to changing needs and consistently delivers results. Proficient in vehicle handling, safety protocols, and customer service. Following correct SOP's as well as always being observant of surroundings while in a area with heavy equipment and machinery is a standard.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
East Coast Towing
01.2024 - Current
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
Tow Truck Operator
Marcs Auto Service
07.2015 - 12.2023
- Coordinated logistics and scheduling for efficient fleet management and resource allocation.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Operated tow truck to recover vehicles and assist stranded motorists.
- Fastened chains, straps, covers, and binders to secure load during transit.
Utility Operator
Covanta
09.2019 - 08.2021
- Operated heavy machinery to support waste management processes and ensure operational efficiency.
- Monitored equipment performance, identifying issues and coordinating maintenance to minimize downtime.
- Trained new operators on safety protocols and equipment handling procedures to enhance team competency.
- Conducted routine inspections of facilities, ensuring compliance with environmental regulations and safety standards.
- Responded to calls during utility emergencies to protect integrity of machinery and conserve resources.
Education
High School Diploma -
Wareham Senior High School
Wareham, MASkills
- Vehicle recovery
- Load securement
- Accident scene management
- Communication skills
- Critical thinking
- Dependable and cooperative
- Pre-trip inspections
- Safety compliance
- Winch operation
Certification
Statewide Towing Light Duty as well as Heavy duty
WreckMaster Rotator Seminar completion
OSHA-10
TIMS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tow Truck Operator
East Coast Towing
01.2024 - Current
Utility Operator
Covanta
09.2019 - 08.2021
Tow Truck Operator
Marcs Auto Service
07.2015 - 12.2023
High School Diploma -
Wareham Senior High School