Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kyle Howard

Portsmouth,OH

Summary

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 6 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Site Supervisor Crisis

The Counseling Center
10.2022 - Current
  • Provide a safe clean environment for clients to receive mental health treatment
  • Conducted training for staff to properly take care of clients needs, supply ordering, everyday operations of the Crisis Center with staffing patterns and staff development
  • Work as a team with clinical to best meet the clients needs
  • Interviewing and hiring process for new staff, developing a training system for staff
  • Maintaining the regulations for OHMAS board for the Crisis Center.
  • Maintain CARF standards and guidelines.
  • Maintain OHMAS standards and guideline
  • Trained new team members on site policies and procedures.
  • Oversaw personnel safety and efforts at work site.
  • Developed work schedules for team members to maximize shift coverage.
  • Maintain the function of the daily operations of the Crisis Center.
  • Currently manage a team of 15 staff and two Crisis Units.


Site Supervisor

The Counseling Center
09.2017 - 10.2022
  • Provided a safe and clean environment for clients in 2.5 level housing
  • Maintained the supply ordering for the housing location
  • Assisted coordinator in interviewing and hiring new staff for entry level positions
  • Provide direct supervision to staff members that are currently under my direction. Teams from 6 to 18 staff members.
  • Collaborate with 2.5 clinical team to have the best treatment and redirection for clients.
  • Intervene with problematic clients with clinical team.
  • Follow agency protocols that are set in place for safety, relapse, and emergent situations.
  • Trained new team members on site policies and procedures
  • Provided onsite training to help develop employee skills.
  • Follow Ohio Recovery Housing Guidelines.
  • Maintain CFR42 Part 2 HIPPA regulations.
  • Documentation for client's and staff members.

Recovery Support Specialist

The Counseling Center
12.2015 - 09.2017
  • Provided emotional and recovery support to client's.
  • Document client behavior to clinical team.
  • Provide medication oversite for client's.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Transport clients to meetings ot build recovery support team.
  • Be a positive role model for clients to look up to.

Education

Associate of Science - Criminal Justice

American InterContinental University
Schaumburg, IL
09.2022

GED -

Shawnee
Portsmouth, OH
09.2007

Skills

  • Behavior Redirection
  • Schedule Determination
  • Team Meetings
  • Stress Management
  • Stress Tolerance
  • Computer skills
  • Supervising Experience
  • Interviewing
  • Phone Skills
  • CFR 42 Part 2 Knowledge

Accomplishments

  • Graduated college with a 3.4 GPA.
  • Obtained Associates degree in Criminal Justice.

Certification


  • QMHS Certification December 2018 to Present.

Timeline

Site Supervisor Crisis

The Counseling Center
10.2022 - Current

Site Supervisor

The Counseling Center
09.2017 - 10.2022

Recovery Support Specialist

The Counseling Center
12.2015 - 09.2017

Associate of Science - Criminal Justice

American InterContinental University

GED -

Shawnee
Kyle Howard