Rachelle Hodge
Bell,CA
Summary
Experienced and reliable Site Supervisor with over 10 years of experience as a Security Professional . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Site Supervisor
Superior Protection Services
03.2020 - Current
- Developed work schedules for team members to maximize shift coverage.
- Collaborated with management and fellow supervisors to organize operations and achieve a safety environment.
- Attended bi-weekly meetings with the C-TPAT team to discuss safety procedures, compliance issues and facility maintenance.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Trained new workers
Facility Operations Assistant
Barco Uniforms Inc.
04.2016 - 03.2020
- Reported building issues to building management to reduce safety concerns.
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Set up and broke down meeting rooms for events.
- Secured records and storage to comply with filing and indexing procedures.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Security Professional
Allied Universal Security Services
03.2012 - 03.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored video surveillance feed and system alerts for suspicious activity.
- Screened incoming employees, personal belongings and shipments for security concerns.
- Consulted with team members to assess flawed root causes and plan for remediation.
- Provided safety reports and data analysis to building managers to inform security processes.
- Performed guard duties by making judgment decisions within proper policy and procedures.
In Home Health Care
Self
03.2010 - 02.2012
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Certifies Nurse Assistant
Country Villa Rehabilitation Center
05.2006 - 02.2009
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nurse Assistant
St Mary's Medical Center - SCL Health
07.2000 - 10.2005
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked supply availability and laid out instruments for [Type] patient rooms.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
No Degree - Nursing Assistance
Maxine Waters Employment Preparation Center
Los Angeles, CA07.2020
High School Diploma -
Dominguez High School
Compton, CA06.2000
Skills
- Worker Supervision
- Work Site Preparation
- Security Awareness
- Loss Prevention Strategies
- Medical Emergency Response
- Physical Site Security
- Team Meetings
- Customer Relations
- Behavior Redirection
- Stress Tolerance
- Prevention of Criminal Activity
- Self Control and Integrity
- Multi-Project Coordination
Timeline
Site Supervisor
Superior Protection Services
03.2020 - Current
Facility Operations Assistant
Barco Uniforms Inc.
04.2016 - 03.2020
Security Professional
Allied Universal Security Services
03.2012 - 03.2016
In Home Health Care
Self
03.2010 - 02.2012
Certifies Nurse Assistant
Country Villa Rehabilitation Center
05.2006 - 02.2009
Certified Nurse Assistant
St Mary's Medical Center - SCL Health
07.2000 - 10.2005
No Degree - Nursing Assistance
Maxine Waters Employment Preparation Center
High School Diploma -
Dominguez High School
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