Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tyler K Smith

Sierra Vista,AZ

Summary

Security Patrol Officer with expertise in public safety management and surveillance monitoring at Superior Protection Services. Skilled in incident reporting and emergency response, ensuring compliance and safety standards. Developed effective safety policies that enhanced security for personnel and the public.

Overview

27
27
years of professional experience

Work History

Security Patrol Officer

Superior Protection Services
Tucson, Arizona
02.2025 - Current
  • Developed and implemented safety policies and procedures for patrol area.
  • Maintained order in public areas by enforcing rules and regulations.
  • Managed multiple tasks simultaneously while ensuring high accuracy.
  • Patrolled grounds using marked patrol vehicle as required.
  • Alerted supervisors of any potential threats or hazards encountered on duty.
  • Observed activities on surveillance cameras to detect suspicious behavior or criminal acts.

Security Officer

Desert Eagle Security
Sierra Vista, AZ
01.2020 - 01.2025
  • Patrolled property to secure premises and personnel, monitoring surveillance equipment regularly.
  • Reported irregularities and informed violators of policies to prevent losses and damage.
  • Completed detailed reports by recording observations and interviewing witnesses for accuracy.
  • Maintained building environment by monitoring controls on equipment and facilities.
  • Ensured compliance with legal requirements to uphold organization's stability and reputation.

Cook/Assistant Bartender

Applebee's Grill + Bar
Sierra Vista, Arizona
01.2021 - 09.2021
  • Optimized storage areas to enhance space efficiency.
  • Prepared meals based on recipes and adjusted ingredients as needed.
  • Maintained adherence to food safety standards during storage and preparation.
  • Ensured sanitation of bar area, glassware, utensils, and equipment.
  • Executed opening and closing duties, including supply restocking.
  • Complied with state regulations for responsible alcohol service.

Security Officer

Allied Universal
12.2017 - 01.2020
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Inspected buildings, equipment, and access points to ensure safety compliance.
  • Prevented losses by reporting irregularities and informing violators of policies.
  • Restraint of trespassers executed to maintain security integrity.
  • Completed reports through detailed observations, witness interviews, and information recording.
  • Maintained environment by monitoring and adjusting building and equipment controls.
  • Ensured organizational stability by adhering to legal requirements and regulations.

Child Protective Services Transport Driver

Harbor Transport
Mesa, AZ
01.2015 - 12.2017
  • Ensured timely delivery of cargo to assigned destinations while adhering to safety regulations.
  • Operated vehicles skillfully, minimizing accidents and delays during transport.
  • Prepared and secured loads for delivery, enhancing operational efficiency.
  • Maintained high customer satisfaction through prompt and accurate service.
  • Conducted regular inspections and maintenance, performing basic repairs to optimize equipment performance.

Lead Maintenance Supervisor

Smith Chiropractic
Sierra Vista, Arizona
01.2011 - 01.2016
  • Reviewed customer work orders to determine necessary actions for resolution.
  • Responded promptly to emergencies involving system failures and hazardous conditions.
  • Analyzed data from machine logs and energy readings to devise efficiency strategies.
  • Troubleshot equipment to identify potential issues and implement solutions.
  • Monitored inventory levels for repair parts, placing timely orders as needed.
  • Provided technical guidance to staff on challenging maintenance tasks.

Lead Maintenance Supervisor

Burger King & Del Taco SE Arizona
01.2008 - 01.2012
  • Identified problem sources through observation of mechanical devices and listening for anomalies.
  • Removed defective parts by dismantling devices with hoists, cranes, and hand tools.
  • Adjusted functional components using hand tools, levels, plumb bobs, and straightedges.
  • Informed production workers about preventive maintenance techniques to control downtime.
  • Managed equipment and supplies inventories by checking stock levels and placing orders.
  • Optimized maintenance resources by utilizing equipment and supplies efficiently.
  • Ensured a safe working environment by adhering to established procedures and regulations.
  • Supported team objectives by achieving related results as required.

Reservation and Customer Service Agent

Apacc
Tucson, Arizona
10.2001 - 01.2008
  • Executed reservations for Harrah’s hotels, casinos, and travel accommodations to enhance guest experiences.
  • Educated clients on Harrah’s products and services to drive product utilization.
  • Collaborated with clients to maximize profitability through tailored service offerings.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Provided accurate responses to inquiries, ensuring high-quality customer service.
  • Coordinated bookings for flights and car rentals to create comprehensive vacation packages.
  • Maintained strong client relationships to foster loyalty and repeat business.

Cable Systems

Installation and Repair, United Stated Army
10.2001 - 07.2007
  • Installed, tested, and maintained telephone equipment and TDS TELECOM products.
  • Executed installations of wire and cable systems for telephone, entertainment, and security services.
  • Ran wires between components and connected to external cable systems.
  • Conducted regular preventative maintenance on cable systems to minimize service disruptions.
  • Utilized testing equipment to identify defective cable locations and repaired aerial and buried cables.
  • Addressed customer requests by locating cable and fiber for construction projects.

Customer Service Associate

Aegis Communications - American Express
08.2000 - 10.2001
  • Executed account maintenance and conducted research on complex inquiries.
  • Educated clients about American Express Membership Rewards products to enhance profitability.
  • Acted as liaison between Field Sales and clients to facilitate communication.
  • Collaborated with clients to reduce credit losses through effective strategies.

Sales Associate

Hasting Music and Books
01.2000 - 01.2001
  • Responsible for establishing and maintaining excellent rapport with store managers and associates
  • Taking inventory, ordering (product is direct-shipped to the store), setting up displays, stocking, and completing all paperwork associated with their departments/products

Electronics Sales Associate

Sears, Roebuck and Company
01.1999 - 01.2000
  • Responsible for departmental merchandising and assisting customers in the Electronics Department
  • Spent time replenishing the sales floor, maintaining standards/straightening, and assisting customers.

Education

Associate of Applied Science - Network Administration

Cochise College, University of Arizona South
Sierra Vista, AZ

Skills

Team collaboration

  • Patrol operations
  • Public safety management
  • Surveillance monitoring
  • Customer service
  • Mixology techniques
  • Safety compliance
  • Incident reporting
  • Emergency response

Additional Information

  • AWARDS , Arcom and AAM awards for one-year deployment to Iraq and Kuwait Naval Presidential Unit Citation, Operation Iraqi Freedom/Enduring Freedom Unarmed Security guard card #1704256

Timeline

Security Patrol Officer

Superior Protection Services
02.2025 - Current

Cook/Assistant Bartender

Applebee's Grill + Bar
01.2021 - 09.2021

Security Officer

Desert Eagle Security
01.2020 - 01.2025

Security Officer

Allied Universal
12.2017 - 01.2020

Child Protective Services Transport Driver

Harbor Transport
01.2015 - 12.2017

Lead Maintenance Supervisor

Smith Chiropractic
01.2011 - 01.2016

Lead Maintenance Supervisor

Burger King & Del Taco SE Arizona
01.2008 - 01.2012

Reservation and Customer Service Agent

Apacc
10.2001 - 01.2008

Cable Systems

Installation and Repair, United Stated Army
10.2001 - 07.2007

Customer Service Associate

Aegis Communications - American Express
08.2000 - 10.2001

Sales Associate

Hasting Music and Books
01.2000 - 01.2001

Electronics Sales Associate

Sears, Roebuck and Company
01.1999 - 01.2000

Associate of Applied Science - Network Administration

Cochise College, University of Arizona South