Kyle Jackson
Redmond,OR
Summary
I have worked in the retail field for the last 11 years with most of that time was spent either in a Customer Service supervisory role or as the Assistant Manager.
Overview
4
4
years of professional experience
Work History
Team Lead
Dicks Sporting Goods
11.2022 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Team Lead
Target
01.2022 - 11.2022
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Assistant Manager
Dicks Sporting Goods
04.2020 - 01.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Redmond High School
Redmond, OR06.2011
Skills
- Performance Monitoring
- Trend Tracking
- Schedule Management
- Regulatory Compliance
- Employee Evaluation
- Complaint Resolution
- Talent acquisition
- Coaching and mentoring
- Problem solving
- Customer focus
Timeline
Team Lead
Dicks Sporting Goods
11.2022 - Current
Team Lead
Target
01.2022 - 11.2022
Assistant Manager
Dicks Sporting Goods
04.2020 - 01.2022
High School Diploma -
Redmond High School