Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Jackson

Billerica,MA

Summary

Experienced and dependable Front-End Assistant, who demonstrates the ability to handle and manage issues with poise. Personable and communicative with friendly demeanor who uses sound judgment to handle diverse daily tasks in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Front-End Assistant Manager

Market Basket
Billerica, USA
07.2022 - Current
  • Manage and supervise a team of 20+ associates in coordination with the Front-End Manager to ensure a positive and efficient shopping experience for our customers
  • Responsible for opening and closing the storefront by counting cash draws, scheduling breaks, and delegating duties
  • Manage and balance loan drawer throughout the day to provide and exchange cashiers with proper bills and change
  • Provide high level customer service by rectifying discrepancies and complaints in a timely and efficient manner
  • Assist and train new cashiers and baggers to ensure they understand policy and procedures
  • Monitor and authorize price adjustments, cancelled transactions, returns, voids, and check transactions

Intern

Sweepnman, Inc.
North Reading, USA
08.2024 - 12.2024
  • Performed job costing by accurately allocating direct materials, labor, and overhead to specific projects to ensure precise tracking of project expenses
  • Maintained detailed cost records for multiple projects, providing insights into the profitability of each job
  • Analyzed cost variances to recommend cost-saving measures, improve budgeting accuracy, and optimize profit margins
  • Utilized excel to track expenses and generate comprehensive job cost reports
  • Attended weekly BNI meetings, establishing relationships with professionals across various industries to exchange referrals and promote mutual business growth
  • Delivered presentations and educational content about personal business offerings

Intern

Market Basket
Billerica, USA
05.2022 - 07.2022
  • Participated in hands-on training to learn the skills necessary to manage and oversee front-end operations
  • Assisted with analyzing customer spending trends to determine inventory and stocking needs
  • Enforced guidelines and procedures to minimize loss and maximize performance
  • Ensured cashiers and baggers served all customers efficiently for a positive experience
  • Responsible for assisting with opening and closing procedures of the front-end
  • Maintained a clean and safe front-end area for customers and employees

Cashier

Market Basket
Billerica, USA
08.2019 - 05.2022
  • Collected accurate payments, cash, check, or credit/debit card and issue change and receipts
  • Managed transactions using cash registers, scanners, and payment processing equipment
  • Trained new employees on policy and procedures

Education

Bachelor of Science - Business Management

Endicott College
Beverly, MA
01.2025

High School Diploma -

Billerica Memorial High School
Billerica, MA
01.2021

Skills

  • Trusted business partner
  • Strong writing skills
  • Strong verbal skills
  • Strong interpersonal skills
  • High level of integrity
  • Discretion
  • Conflict resolution
  • Proactive
  • Detail-oriented
  • Organized
  • Multitasker
  • Strong leadership skills

Timeline

Intern

Sweepnman, Inc.
08.2024 - 12.2024

Front-End Assistant Manager

Market Basket
07.2022 - Current

Intern

Market Basket
05.2022 - 07.2022

Cashier

Market Basket
08.2019 - 05.2022

Bachelor of Science - Business Management

Endicott College

High School Diploma -

Billerica Memorial High School

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Kyle Jackson